Vincent Louis Pacheco

- Leads all Post Campaign Report and PPT Outputs (Overview, Results, Key Findings, Competitor Analysis, and Insights) - Monitoring Competitor Scans and Influencer Marketing Campaigns outside BuzzOne - Coordinate with internal teams (BD, Operations, Admin/Finance) to ensure campaign deliverables are organized and on schedule. - Assist in campaign logistics including product dispatch, delivery monitoring, and supplier coordination (e.g., PR kits, Product Deliveries, etc.) - Assist Admin/Finance in billing requirements - Support the BD team in documentation, campaign trackers, and other administrative tasks

Leads all Post Campaign Report and PPT Outputs (Overview, Results, Key Findings, Competitor Analysis and Insights) Monitoring Competitor Scans and Influencer Marketing Campaigns outside BuzzOne. Coordinate with internal teams (BD, Operations, Admin/Finance) to ensure campaign deliverables are organized and on schedule. Assist in campaign logistics including product dispatch, delivery monitoring and supplier coordination (e.g., PR kits, Product Deliveries, etc.) Assist Admin/Finance in billing requirements Support the BD team in documentation, campaign trackers and other administrative tasks Deep dive of the insights and other competitive scans as initiative for client better understanding on the competition. Bidding of suppliers during the inquiry stage Maintain to have a directory of suppliers and their specialty/forte to better determine on which vendor to partner for a certain project or requirement Timely updates on both supplier and internal team. Ensuring that the builds are met and providing WIP photos or videos Ensuring the revisions are addressed and timely updates to avoid delays on the expected output delivery.

Doing outbound calls to various car shops either Accredited or Non-Accredited car shops for those insurance claims of the policy service holder or 3rd party claims of the policy service holders.

Receives, prioritize, facilitates and resolves inquiries and complaints/problems from customers personally or through phone and email. Facilitates requests that require transaction processing or sending forms and/or additional information to customers. Handles customer inquiries, problems or complaints in a timely, confidential, professional and thorough manner. Gathers data and makes recommendation on problems/complaints received. Provides adequate follow-ups on files with outstanding items. Coordinates with concerned departments for resolution of issues brought out by customers. Ensures proper maintenance of policy documents for processing, imaging and filing. Enters required information into the database in a timely manner for accurate processing of transactions and generation of reports.

Assisting on various events and projects Attending various events as proxy Prepared the paper works for the various upcoming law session of the day. Tending to those people who seek assistance either financial or medical emergencies.

I was tasked to invite people to dine or drink at the club, give them the experience and make them regulars. My work here is to receive calls from clients that have concerns and clarifications with their life or non-life insurance policies, but my main work is to handle Motorcar claims that are in progress on various shops (CASA or NON-CASA shops) that are for checking of their status and if there are any other concerns from clients or their service advisors. To use my skill set and knowledge to better improve processes and make collaboration between teams easier. I have accountability when it comes to my responsibilities and I make sure to cover the company, me and my team.

Utilizes professional skills and knowledge to improve processes and enhance collaboration across teams. Demonstrates strong accountability in fulfilling responsibilities while ensuring alignment with company objectives and supporting team success.