Vincent D. Jance

Kuwait Aluminium Extrusion Factory, KSCC (KALEXCO) is a Kuwait-based metal finishing company extruding aluminium profiles and offering anodizing and powder coating surface treatment services for architectural and construction purposes. • Physicochemical analyses, monitoring, and tight control of parameters involved in chemical pretreatment and main surface treatment in both anodizing and powder coating of aluminium profiles. • Monitoring and maintenance of standard temperatures for each bath • Analysis of concentration of degreaser in degreasing bath • Analysis of concentrations of caustic soda and additive chemicals in satining bath • Analysis of concentration of acid-etch in acid-pickling bath • Analysis of concentration of nitric acid in neutralizing bath • Analysis of concentration of sulfuric acid and dissolved aluminium component in anodizing bath • Analysis of the concentration of sulfuric acid, tin (II) sulfate, and stabilizer in electrocolouring bath • pH maintenance of hot sealing bath plus prevention of smut formation in the final finish • Monitoring of pH and conductivity in rinse tanks every after-process treatment bath • Coordination with quality controller about specs required by clients to ensure highest quality in the final finish • Implement periodic bath maintenance in accordance with the proprietary instructions by chemical supplier • waste water analysis of industrial effluent • preparation of chemical consumption projection report

Handled health accounts namely MEDCO First Script both member services and Pharmacy services. The tasks were narrowed down separately into member claims and pharmacy claims. Member services claims covered customer services pertaining to answering, verifying and processing of patients' health and medical coverage everytime they set appointment for doctor's visit, consultation and/or hospitalisation. Pharmacy services calls involved verification of patients' pharmacy claim coverage over-the-phone with a pharmacist. Most common calls requested for an override everytime an error code is encountered in their computer While they were running prescription claims online.

Troubleshooting of AT&T customers' broadband internet issues such as the sync connectivity issues, harware configuration, software to internet orientation issues, email problems, network registration, etcetera. Mastery of tools and algorithms to efficiently and proficiently resolve internet connectivity problems. Submitting trouble tickets to network engineers if issues require technicians' intervention. Transferring and referring to the appropriate departments or personnels if issue or concern is not within the scope.

Handling and resolving American customers' inquiries and issues about their mobile and internet plans, bills, troubleshooting and any other general concerns. Handled Sprint Mobile account and AT&T broadband account successively. Answering and explaining clearly to the customers any misunderstanding, miscommunication and confusion about their monthly phone bills to avoid repeat calls revolving on same issue.

Negros Integrated Industries Corporation (NIIC) is a mineral products' factory producing quicklime, hydrated lime, agricultural (raw) lime, and silica supplied to mining, sugar milling, fertilizer, power, smelting, glass, and cement industries. • Chemical analyses of limestone, quicklime, and hydrated lime which include determination of aluminum oxide, available lime index, calcium oxide, magnesium oxide, calcium carbonate, carbon dioxide, combined oxides of iron and aluminum, ferrous iron, free calcium oxide, free moisture in hydrated lime, free moisture in limestone, free silica, and insoluble matter • Analysis of phosphate rock which includes determination of moisture content, phosphoric anhydride, ferric oxide and alumina, calcium oxide, magnesia, fluorine, silica, and manganese oxide. Qualitative and quantitative spectrochemical analyses of boron.

International Pharmaceuticals Incorporated (IPI) Manapla is a branch of wide range of IPI industries which focuses only on production of ethyl alcohol or ethanol from renewable biomass via fermentation process using glucose derived from sugar cane • Perform technical jobs pertaining to labelling and documentations of alcohol isotanks ready for shipments as well as securing a guaranteed quality of finished alcohol products • Data processing and interpretation of analyses results obtained from quality assurance/ quality control department • Processing of technical and customs documentations of product shipments to clients such as the bill of lading (BOL) and logistics

Philippine Beverage Partners Incorporated (PHILBEV) is generally a food and foodstuff industry with its Ma-ao branch specializing in the production of bottled spring water under the trade name VIVA Spring Water. Raw water from springs resulting from underground aquifers is purified through a series of filtration, sanitation and disinfection methods until a healthy clean bottled spring water is produced and distributed to customers. • Physicochemical analyses of spring water sample from water well source, storage tanks, production line, and bottled finished products which include determination of turbidity (NTU), pH, electrical conductivity, TDS, temperature, hardness, BOD, COD, dissolved oxygen, and nitrogen. • Titrimetric analyses of chlorine and caustic soda cleaner bath solutions during sanitation of production line and storage tanks prior to startup of daily production • Microbiological analyses of spring water sample from the water well source up to the production line and bottled finished products in accordance with ISO-BFAD standard parameters for water potability. Quantitative determinations specific for bacterial count of the species Escherichia Coli, Pseudomonas Aeruginosa, and Staphylococcus Aureus

Victorias Milling Company (VMC) is an integrated raw and refined sugar company where it processes harvested sugar canes from plantations by crushing them in a shredder to separate the sugar juice from the fibrous material called bagasse. The clear juice is evaporated to a syrup stage, bleached by sulphur dioxide and then sent to vacuum pans for further concentration and sugar grain formation. Currently, VMC's business portfolio includes not only sugar manufacturing but also power and fuel production. • Analyses of sugar and by-products which include (1) determination of polarization, moisture, sulphated ash, color, reducing sugar, dextran, conductivity ash, and starch in Raw Sugar, (2) determination of polarization, moisture, ICUMSA colour, calcium, sulphite by colorimetry, insoluble matter, reducing sugar, conductivity ash, sulphated ash, copper and iron in Refined Sugar, (3) determination of Total Reducing Sugar /Reducing Sugars, Sucrose, Refractometric Dry Substance (RDS %), Apparent Dry Substance, Sulphated Ash, Unfermentable Sugar, and Moisture in Molasses, and (4) determination of Sucrose, Reducing Sugar, Moisture, Water Insoluble Matter, Sulphated Ash, Sulphur Dioxide, and Ash Insoluble in dilute HCL in Jaggery(Gur).