vincent busse

Manage and direct performance of sales unit aimed at providing tailor made financial solutions for employees of selected organisations. Establish group schemes to achieve bulk sales in respect of retail products.

Provide a proactive sales support function for Group schemes sales channel including market research, value proposition design, field support and identifying opportunities for growing the business.

Responsible for sales and financial performance of Offshore business in the Eastern Cape Province by focusing on establishing targets and delivering proactive sales and service to new and existing clients of the offshore business in Jersey, Isle of Man and Mauritius. Focused on offshore transactional accounts, trusts, investments and company structures.

Provide a proactive relationship based offering to a portfolio of high net worth individuals.

Provide support to the Head Provincial Operations, by co-ordinating change management projects, providing an administrative function and managing other business focused operational initiatives within the provincial delivery network to influence sustainable long term profit growth and focus on service delivery to clients.

Provide a proactive service to business to ensure a continuous improvement in the efficiency and effectiveness of the provincial network and to provide guidance to provincial management on the appropriate resourcing for individual points of representation and other operating entities in the province through measurement of workload and proactively identifying opportunities for improvements in workflow through application of benchmarking techniques and process improvement best practices.

Provide a proactive service to business to ensure a continuous improvement in the efficiency and effectiveness of the provincial network and to provide guidance to provincial management on the appropriate resourcing for individual points of representation and other operating entities in the province through measurement of workload and proactively identifying opportunities for improvements in workflow through application of benchmarking techniques and process improvement best practices.

Graduate development programme providing exposure to various departments within branch network such as foreign exchange, managers department, student loans, lending, processing.

* Responsible for driving Wealth Business for Standard Bank Namibia. (Bancassurance/Private Banking/Executors and Trustees/Financial Advisory). Contribution of 15% of Headline earnings for Personal and Business Banking. * Lead senior team in Wealth Structure * Member of Personal and Business Banking Exco * Board Member for Standard Insurance Brokers Pty Limited Namibia * Board Member for Stanfin Pty Limited Namibia * Act as Head Personal and Business Banking when required * Member of Credit Review and Management Committee * Chair Customer Experience improvement committee

* Execution of Private Banking channel strategy * Implementation of Customer Value Proposition * Establish Scorecard Measurements * Sales, Financial and Headcount Budgets * Drive and Track Customer Service Initiatives * Competitive Advantage Identification * Deal with Customer Complaints * Manage special projects * Manage Credit and Financial Initiatives * Create and manage internal network of Product and Service Providers * Drive continuous improvements by constantly aiming for Efficiencies and Effectiveness * Create and Analyse management data * Organisational Talent: Develop and Implement Private Banking specific training in conjunction with Learning and Development * Industry comparisons

* Financial Advising to portfolio of Private Bank clients including: * Local and offshore investing * Estate planning and wills * Personal risk insurance * Retirement planning * Business assurance

Organise sports related events and dinners and sell packages to corporates and companies.

Senior Operations head responsible for the operational performance of the distribution network within the retail environment of Personal and Business Banking within the Great North geographical area of South Africa. Responsible for operational performance of 4 provinces (Mpumalanga, Pretoria, North West and Limpopo. A total of 187 retail points of representation. Support the provincial and area management by consistently providing high quality support and introducing initiatives, which influence sustainable long -term profit growth, contribute to strategic goals and enable the retail points of representation to achieve their sales and service targets.

* Deliver strategic research initiatives with a focus across various African geographies considering improved customer experience, improved shareholder value and commercial viability. * Focusing amongst others on: * Digital Banking solutions * Skills requirements in a digital environment * Payments Solutions

Accounting Higher Grade Mathematics Higher Grade Science Higher Grade Geography Higher Grade

Majors: Business Administration and Mercantile Law

Management Accounting - Distinction Financial Management - Distinction