
Vinay S.
Senior Manager - India Recruitment and Client Relation @ LanceSoft India
About
About As a Senior Manager – Talent Acquisition, leading IT staffing and recruiting team. I have years of experience in the IT industry, with a master’s degree in Computer Science from Lakshmi Narain College of Technology. In my current role, I oversee all aspects of IT talent and client services operations, including strategy development, process improvement, team management, performance monitoring and stakeholder management. I work closely with clients to understand their IT talent needs and ensure that our team is delivering the best possible solutions and services. I also manage the operations of our IT talent team, setting and achieving business objectives, managing budgets, promoting innovation, and leading the team. I have a proven track record of success in talent acquisition, end to end recruitment, IT operations, and talent management. I have developed and implemented strategic plans to improve operational efficiencies, enhance customer service, and increase profitability. I have also led cross-functional teams to achieve operational objectives, while fostering a culture of collaboration, innovation, and continuous improvement. Some of my key achievements include: Securing multiple large contracts with Fortune 500 companies across different verticals, resulting in increased revenue and market share for our company. Streamlining and optimizing the recruitment process, reducing the time to hire by 35% and increasing the quality of candidates by 50%. Implementing a new CRM system and training the team on how to use it effectively, improving the communication and coordination with clients and candidates, and increasing the customer satisfaction rate by 40%. I am passionate about driving success for our clients and candidates in the IT industry. I am a strategic thinker, a strong leader, and a skilled communicator, and I am always looking for new ways to innovate and improve our operations to ensure that we are providing the best possible service to our clients. I am also committed to learning and growing as a professional, and I value feedback and opportunities to develop new skills and knowledge.
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India
Staffing & Recruiting
P&L Management, Stakeholder Management, Candidate Engagement , Revenue Generation, People Management, Negotiation, Contract Recruitment, Full time recruitment , Purchase Orders, Vendor Management, Financial Analysis and Reporting, Profit & Loss Management, Strategic Leadership, Pre and Post candidate Engagement, Customer Relationship Management (CRM), Account Management, Talent Management, End to End Recruitments, Microsoft Office, Management
Experience

Freelance
Freelancer

Assistant Vice President - Operations
Indore, Madhya Pradesh, India
As an AVP Operation and client relation, I bring years of experience and a proven track record of success in talent acquisition, end to end recruitment, people management, managing complex operational functions for businesses. My expertise in streamlining processes, optimizing productivity, and reducing costs has led to significant improvements in bottom-line performance. With a focus on driving operational excellence, I have developed and implemented strategic plans to improve operational efficiencies, enhance customer service, and increase profitability. I possess exceptional leadership skills and have led cross-functional teams to achieve operational objectives, while fostering a culture of collaboration, innovation, and continuous improvement. My areas of expertise include process optimization, project management, risk management, quality control, and regulatory compliance. With a strong commitment to driving results, I am dedicated to leveraging my skills and experience to help organizations achieve their operational goals and deliver exceptional customer experiences.

Business Unit Head - Client Service
Indore, Madhya Pradesh, India
Business Unit head responsible on the size and scope of the business unit including setting and achieving goals, achieving business objectives, as well as developing and implementing strategies to reach those goals. Leading and managing teams and able to manage entire unit, ensuring that employees are motivated, productive and working towards the same goals. Developing and maintaining business relationships for strong relationships with internal and external stakeholders, including customers and suppliers with all relevant laws, regulations and policies. Monitoring performance of the unit and the individuals within it, and make changes where necessary along with budgeting, forecasting, negotiating and problem solving.

Deputy Branch Head
Indore, Madhya Pradesh, India
Deputy Branch Head with Account Management skills, demonstrated history of working in the staffing & recruiting industry. Skilled in Team Management, Client relationship management, Account Management, Leadership, and Full Recruitment Life Cycle. Team handling 80+ members, preferred BU experience. Experienced working with BIG4's across different verticals. Successful track record of developing, fostering and maintaining relationships with clients of all sizes ranging from stealth mode startups to Fortune 500 companies.

Account Manager
Indore, Madhya Pradesh, India
Experienced Professional Account Manager with a demonstrated history of working in the information technology and services industry. Skilled in Advanced Technologies - Java, .Net., UI, Oracle Database, Cloud Services, D&A (Data & Analytics), Experience Design and Development, Cyber Security, DevOps, QA / Testing, SAP, Oracle. Strong human resources professional with a Master's background - MCA.

Senior Technical Recruiter
Indore, Madhya Pradesh, India
Review job descriptions. Understand the hiring manager's needs in order to ask questions that will assist me in identifying the right candidates. Candidate sourcing, screening, and evaluation: - Choose a title and skills, then create strings to search resumes. Use sources/job portals such as Naukri, LinkedIn, Ladders, Monster, and Indeed to find resumes that match your specifications. Create in-depth job descriptions: - Always create a job description that includes the job title, job location, duration, shift timings, roles, and responsibilities to help explain the job in detail. Screen applicants: - Contacting candidates by phone, text, or email to assess their qualifications and confirm that position requirements are met. Begin each conversation with the intention of establishing, developing, and maintaining relationships with candidates. Submission: - Always forward profile to recruiting managers for their approvals before submitting on client’s portal. Follow up for Interviews/Offers: - Follow up with candidates and Kept candidates in the loop for their interviews and offers. Once get any feedback from the client’s side regarding interviews or offers, quickly forward the profile to HR/WST for interview preparations, online documentation, and for further procedures. Manage job postings through ATS and perform other HR functions as needed.

Sr. Technical Recruiter
Noida, Uttar Pradesh, India
As a Senior Technical Recruiter at Artech, I spearheaded US recruitment efforts, managing end-to-end recruitment processes. My responsibilities included sourcing top talent, conducting interviews, negotiating offers, and ensuring a seamless onboarding experience.

US-IT Recruiter
4Consulting Inc.
Dallas/Fort Worth Area
Requirement Analysis (Handling US Recruitment). Source, qualify, sell, negotiate, and close prospective candidates on a wide variety of technical positions (contract, contract to hire, and permanent). Took telephonic interviews of short listed candidates to check their communication skills & confidence level. Managed candidates seamlessly through the complete life cycle of the recruiting process. Handled all work related to requirement gathering and from clients such as Computer Science Corporation (CSC), Deloitte, WMATA and other State cleints. Responsible for the submission of perfect consultant for the direct client requirement. Worked on technologies like but not limited to Business Intelligence, Java, Full Stack, Project Manager, SAP, QA Analyst, DB2 & SQL DBA, Client-Server, J2EE, .NET, QA, HR and Financials, Project Management, Business Analysis, Software Engineer, Network, and Systems programming, and all technologies related to Java and .Net environments. Extended job offers, presented company overviews and benefits. Performed reference checking. Worked on Portals like Dice, Monster, CareerBuilder to recruit excellent professionals matching the Job skills. Experienced in searching for W2, C2C and 1099. Identified and qualified candidates through the use of the Internet sites, online resume databases and referrals.

Customer Service Representative
Firstsource Ltd.
Bhopal Area, India
At First source, we achieve results through transforming our client’s businesses and delivering excellence in customer experience. Our experienced experts are a key strength, along with us advanced analytics capabilities and technology solutions which help our clients improve their bottom line. Responsible for Schedule Adherence. Attend the customer Query, Request, Complaint, New Connection calls. Achieve our KRA, OLR, AHT. Handle the Customer calls whose problem has not resolve on time or facing Issue in connection from long time. Coordinate with Backend Department and Technical engineer for the resolution. Providing excellent customer service.
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