Viktoriia Balaian
People Partner @ Fluxon
-
Portugal
Information Technology & Services
IT Recruitment, Operational Support, Training, Sales Operations, Teamwork, Public Speaking, Key Performance Indicators, Analytical Skills, Human Resources (HR), Operations Management, Recruiting, English, Communication
Experience

Lead Project Coordinator
Kyiv, Lviv
- Spearheaded the thebraveflame.com project, managing website development, payment integration, and marketing strategy. - Handled project logistics from vendor coordination to product distribution. - Collaborated with veteran organizations for joint events and educational opportunities.

HR/Administration Generalist
- Assisted senior executives in administrative support, communications, networking, and CRM management - Coordinated and executed corporate gifting initiatives - Supported the onboarding/offboarding process - Developed a guide for working with Scandinavian teams, enhancing team collaboration - Coordinated with external vendors for services and payments (designer, sys-admin, insurance, merch, language teachers) - Conducted regular team 1-1s (well-being check-ins) with the team - Managed full hardware lifecycle - Managed financial records for CEO and personal expenses - Organized online/offline team-building events - Managed company social media accounts - Contributed to policy development and internal Wiki documentation - Coordinated travel arrangements - Managed an AI-focused blog, conducted training sessions with ChatGPT - Managed Jira and Microsoft 365 processes for team optimization

Operations Specialist
- Managed day-to-day operations - Optimized and assisted with the implementation of new operational processes and procedures - Managed Benefit program - Monitored expenses and budget in line with the finance and accounts department Conducting employee engagement events - Regular updating of communication channels - Supported L&D program - Conducted recurring 1-1s with the team - Vendor management and office administration - Supported onboarding/offboarding processes - Supported local IT processes: equipment purchase, replacement, and repair requests

Executive Assistant at LGFG FASHION HOUSE
Kyiv, Kyiv City, Ukraine
- Personal assistant to clothiers, managing communications and CRM entries. - Planned meetings and communicated with clients through various channels. - Cold calls LGFG FASHION HOUSE is one of the world's largest bespoke suit and shirt brands and is the forefront player in the international fashion and tailoring scene. We locally cater our designed-in-England luxury bespoke tailoring services to clients all over the world. LGFG Fashion House is proud to support multiple charities and between 2017-18 we've donated over $500,000 of clothing to non profits. Some of the causes we support are listed here:http://www.lgfgfashionhouse.com/en/in-the-community/ I´m proud to be a part of the team in this fast growing company where we define and set the standards of this high demand luxury market niche. I love working with such a superb group of enthusiastic colleagues who never stop becoming better individuals and I´m looking forward to transform the quality of my own life, practicing success principles daily and therefore help the people around me even more.
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