Vikas Jain

The education and skilling sector is evolving fast — institutions need technology partners who understand both the classroom and the boardroom. During this period, I advised universities, EdTech startups, and skilling platforms on end-to-end technology strategy — from architecture and platform selection to governance and cost optimization. Key focus areas included: Designed scalable digital architectures for learning and skilling platforms across B2C, B2B, and government segments Advised on LMS, ERP, CRM, and O365 integration for institutions undergoing digital transformation Guided leadership teams on technology roadmaps aligned with academic outcomes and learner experience Evaluated and recommended cloud-first infrastructure strategies to reduce OPEX and improve resilience Supported institutions in vendor selection, contract negotiation, and SLA governance Helped align technology investments with accreditation, compliance, and regulatory requirements

Delivered end-to-end SIS implementation, ERP & CRM rollout (30%+ efficiency gain), cloud migration (25% cost reduction), and 24×7 uptime across a fast-growing private university. Managed ₹20+ Cr IT budget with 15% vendor savings.

JITO is one of India's largest business and trade networks, connecting over 10,000 members across the country. As CTO, I was brought in to modernize the organisation's technology backbone and build digital products that meaningfully served its membership at scale. Conceptualized and launched the JITO World Super App — a unified platform connecting 10,000+ members nationwide, enabling networking, trade, and community engagement in one ecosystem Introduced the Nahar JPoint B2B platform, driving a 40% increase in lead generation for member businesses Established IT governance and compliance frameworks, bringing structure, accountability, and auditability to technology operations Built and led the technology team, defining processes, vendor relationships, and delivery standards from the ground up Aligned technology investments with the organisation's strategic goals of member growth, digital engagement, and trade facilitation

TimesPro is the professional education arm of the Times of India Group — one of India's most respected media and education conglomerates, with partnerships spanning INSEAD, IIM network, XLRI, NVIDIA, Intel, and Facebook. Over 9 years, I built and led the technology backbone that powered its national-scale learning operations across five business units: Retail Education, Executive Education, Workforce Education, Professional Education Alliances, and Skilling Projects. Built and managed national-scale digital learning and delivery platforms serving thousands of learners across India Implemented Salesforce-based CRM systems for B2C, B2B, and government skilling programs — improving lead management, conversion, and learner lifecycle tracking Delivered an integrated ERP connecting academics, finance, LMS, and CRM into a single operational backbone Reduced technology OPEX by 30–35% through vendor consolidation, infrastructure rationalization, and strategic contract renegotiation Led pan-India telecom, vendor, and infrastructure operations across multiple cities and delivery formats Supported the organisation through triple-digit revenue growth by ensuring technology scaled reliably with business expansion Drove post-COVID hybrid learning transformation — enabling seamless digital delivery at scale during one of education's most disruptive periods

Everonn was one of India's pioneering EdTech companies, delivering technology-enabled education across schools, colleges, and skill development through VSAT and Wi-Fi connected classrooms nationwide. As GM, I led the techno-commercial function — bridging technology delivery with revenue growth and channel operations. Scaled the sales and operations team from 10 to 50 members — recruiting, structuring, and enabling a high-performance regional force across India Drove revenue through channel partner networks including major VSAT and Wi-Fi providers, building long-term relationships anchored in delivery and trust Leveraged business intelligence and data analytics to design sales strategies, identify market opportunities, and improve conversion across regions Designed and implemented technical solutions that enhanced learner and partner experience on the ground Built and nurtured key customer and channel partnerships ensuring satisfaction, retention, and sustained collaboration Contributed directly to organisational growth through a combination of commercial strategy, technology deployment, and team capability building