Vijilesh C

 Managing IT Team For Infrastructure and Client Support.  Supporting 86 Servers, Firewall, Vlan, Internal N/W and IT Infrastructure Support.  Through OS Ticketing Tool to attending all the Tasks by allocated by users and daily updating to the Managing Director.  Extensive experience in IT Infrastructure services: DNS, N-COMPUTING, FILE SERVER, DHCP, AD, App. Support, WDS, GPO and Organizational Unit, Domain Servers.  Configuring , Managing , Hosting and Troubleshooting IIS Server.  Experience in Hosting FTP Server.  Manage SQL Server databases , Provide Access as Per Client Requirement.  Experience in documentation of database Design/Architecture and setup  Experience in Creates users, assign roles and manages permissions.  SQL Server Backup scheduling and configuring SSRS Report as per client Request.  Experience in Working SVN Server and SQL Back Up Daily with Scheduled Task.  Guiding Desktop Teams for Escalated Issue.  Experience in Installation and Configuration of Active Directory(Domain Controller) and Additional Domain Controller.  Have Good Experience in Handling VMWARE Server AND HYPERV.  Experience in Implemented , Configuration, Monitoring and taking Backup of Sophos and Fortinet Firewall  Monitor Server health and performance.  Develop and maintain best practice policies, procedures, standards and system level documentation for database security  Expertise in Installation, Software upgrades, applying patches and service packs.  Refine and automate regular processes, track issues, and document changes  Perform scheduled maintenance and support release deployment activities after hours.  Deployed ,Monitoring and Managing Spark (Chat Server) and taking Backup.  Experience in Handling Sequrite AV Server.  Creating Profile in A.D. and applying particular Group Policy as per Client requirement.  Creating VPN id and Configuring VPN in Associates Systems.

 Supporting 60 Servers, Firewall , Internal N/W and IT Infrastructure Support.  Through BMC Remedy tool to attending all the Tasks by allocated by users and daily updating to the Managing Director.  Configuring , Managing , Hosting and Troubleshooting IIS Server.  Hosting FTP Server as Per Client Requirement  Manage SQL Server databases , Provide Access as Per Client Requirement.  Experience in documentation of database Design/Architecture and setup  Experience in Creates users, assign roles and manages permissions.  SQL Server Backup scheduling and configuring SSRS Report as per client Request.  Taking Back Up of SSRS Reports, Uploading and Configuring Data Source.  Experience in Working SVN Server and SQL Back Up Daily with Scheduled Task.  Guiding Desktop Teams for Escalated Issue.  Extensive experience in IT Infrastructure services: DNS, N-COMPUTING, FILE SERVER, DHCP, AD, App. Support, WDS, GPO and Organizational Unit, Domain Servers.  Have Good Experience in Handling VMWARE Server AND HYPERV.  Implemented , Configuration, Monitoring and taking Backup of PFSense Firewall.  Monitor Server health and performance.  Develop and maintain best practice policies, procedures, standards and system level documentation for database security  Expertise in Installation, Software upgrades, applying patches and service packs.  Refine and automate regular processes, track issues, and document changes  Perform scheduled maintenance and support release deployment activities after hours.  Deployed ,Monitoring and Managing Spark (Chat Server) and taking Backup.  Working With Kaspersky AV Server.  Creating Profile in A.D. and applying particular Group Policy as per Client requirement.  Enabling and Disabling of Control Panels, USB port and CD ROM for User PC's through AD.  Interacting with all Clients for Improvement of Applications.  Server Support for Client queries through Chat, Mail, Telephonic, and Remote access.

 Supporting 250 Branches for Server and IT Infrastructure Support  Through Sapphire Web Ticketing tool to attending all the Tasks by allocated by users and daily updating to the IT Head.  Extensive experience in IT Infrastructure services: DNS, N-COMPUTING, HYPER-V, FILE SERVER, DHCP, AD,App. Support,WDS, GPO and O.U.  Have Good Experience inHandling VMWARE AND HYPERV.  Monitor system's health and performance.  Develop and maintain best practice policies, procedures, standards and system level documentation for database security  Maintains current knowledge of industry trends and standards  Expertise in Installation, Software upgrades, applying patches and service packs.  Refine and automate regular processes, track issues, and document changes  Perform scheduled maintenance and support release deployment activities after hours.  Providing application supports like, taking back up of BIZZ Application and storing in AZURE cloud, Supporting WINMAN (TDS Software).  Supports for Microsoft AX Applicationwith CITRIX Server.  Working With Kaspersky AV Server.  Creating Profile in A.D. and applying particular Group Policy as per Client requirement.  Enabling and Disabling of Control Panels,USB port and CD ROM for User PC's through AD.  Interacting with all Branch Heads for Improvement of IT Support.  Network connectivity issues, Cabling & Crimping.  Desktop and Server Support for Client & Branches queries through Chat, Mail, Telephonic, and Remote access.  Weekly Giving Suggestion to Malabar Forum website about Daily activity issues.  Manage SQL Server databases for Malabar Developers Project.  Knowledge in database maintenance functions including moves, rebuilds, backups and restores

 Working For WhiteMart, Celebrus, FlipKart, Celebrus Capital, Fonterra and Mantra Project.  Through BMC-REMEDY attending all the Tasks by allocated by Client and daily updating to the Delivery Manager.  Accessing Client Server through Remote Desktop (MSTSC) and VMWARE View Client, Remote Assistance.  Installation and Configuration of Active Directory.  Monitoring and Configuring of Network Traffic, DHCP, DNS, OU and Proxy Server.  Creating Profile in A.D. and applying particular Group Policy as per Client requirement.  Creating, Configuring and adding Groups in E-mail and Spark Server.  Creating and Configuring Windows Deployment Service (WDS).  Solar Winds , Ganglia , zabix , Zenos tool to Monitoring CPU utilization, memory utilization and harddisk utilization of server performance  Installing and Configuration of Hyper Vin Microsoft Server 2008 as per client requirement.  Checking and maintaining the Event Logs of servers from Netwrix ,Spectrosoft , Solar Winds , Trustwave.  Administration of windows 2003 and 2008 servers.  Windows 2003, 2008 installation, deployment and troubleshooting.  Patch implementation for windows servers.  Creating Disk Quota as per client requirement.  Configuration of RAID.  Configuring and troubleshooting in Windows server.  Monitoring Voice Logger and Chat Server (Spark Server) Per Week.  Configuring, Monitoring and Troubleshooting Kaspersky Antivirus Server.  Handling Escalated Client Issues.  Following Client Escalation Matrix as per business requirement.

 Working For KPN Project in TechMahindra.  Through BMC-REMEDY attending all the Tasks by allocated by Client and daily updating to the Delivery Manager.  Once we get a task, our team will make a call with Client and confirm what needful have to apply here.  Accessing Client Server through Remote Desktop (MSTSC) and VMWARE View Client.  Configuring and Managing Active Directory.  Monitoring and Configuring DHCP, DNS, OU and Proxy Server.  Creating Profile in A.D. and applying particular Group on this.  Creating and Configuring Windows Deployment Service (WDS).  Monitoring CPU utilization, memory utilization and hard disk utilization of server for performance  Installing and Configuration of HyperV Services in Microsoft Server 2008 as per client requirement.  Maintaining & documenting all Patch management and change management reports  Checking and maintaining the Event Logs of servers.  Administration of windows 2003 and 2008 servers.  Windows 2003, 2008 R2 installation, deployment and troubleshooting.  Patch implementation for windows servers.  Having Remote Experience in Team Viewer, Remote Administrator and LANDesk.  Creating Disk Quota as per client requirement.  Handling Escalated Client Issues.

 Providing First Level Support to Manappuram Finance and controlling More than 500 Users.  Experience in Remote Support (Team viewer, Show my pc, Remote Administrator.)  Administration of Windows 2003 and 2008 servers.  Windows 2003 Deployment and troubleshooting.  Administration of Antivirus server (Trend Micro)  Handling User Account Management for AD Infrastructure.  Managing AD, DHCP, WSUS and File Servers.  Configuration & Maintenance of Mail Clients like MS Outlook, Outlook Express. Etc...  Installing Windows XP, Windows 7, Patches, Microsoft Updates and antivirus installation and upation.  Updates and Software installation via Group Policy (GPO)  Handling Migration data from Old file Server to New file server.  Troubleshooting windows XP related issues and client connectivity issues.  Installing MS OFFICE and configuring Outlook.  Installing and Configuring MS Office Outlook and Troubleshooting Corrupted PST Files.  Using Recovery console to recover Operating System Lost Files.  Installing and Upgrading of Windows XP, Vista Windows 7, Windows Server 2003 and 2008.  Using HBCD for resetting password, data back up and data transfer and repairing the hard disk.