Vijaykumar Math

Establishing Strong relationship with Agents & Distributors and managing them for cash management collections.  Responsible for managing Channel Partners.  Collaborated with field staff and customers, boosting product support, and increasing customer satisfaction.  Resolving cash management clients issues quickly and creatively while focusing on service excellence and maintaining regulatory compliance.

Built strong client relationships, resulting in customer retention and enhanced satisfaction.  Established and managed agent and distributor relationships, ensuring a 95% on-time cash collection rate.  Collaborated with field staff and customers, boosting product support, and increasing customer satisfaction.  Performing a variety of daily tasks such as Debit Freeze/Restrictions on A/c, assigning calls to telesales team, SLBC, CRM Updating, and updating MIS.  Resolving cash management clients issues quickly and creatively while focusing on service excellence and maintaining regulatory compliance.  Leveraged CRM tools for customer data management, increasing data accuracy and CRM efficiency by 20%.  Client On boarding and Building Networking.  Portfolio Analysis.