Vijay Govarthan

Responsible for Sales & Marketing, Channel Sales, Product Launches and Distribution Management and Business Development. Responsibilites includes, * Implementing regional plans aimed at facilitating enhancement of business volumes and promoting products in the segment. * Analyzing consumer insights & ascertaining who the target audience is and how best to reach them in the most cost effective & flexible manner. • Identifying & establishing financially strong, reliable channel partners for deeper market penetration. • Implementing various marketing and promotion strategies to increase market share and retain existing customers. • Conducting analysis of market trends & requirements, collating market intelligence reports, chalking out measures for countering competition and devising sales strategies & business development procedures.

Smart Planner Private Limited a Solar subsidiary of Petro Money is a technology-based solution provider that enables Petroleum Dealers to increase revenue, ease working capital and optimize costs through its suite of tech-based solutions. Product head of Solar PV projects at petroleum outlets across southern India having tie-up with leading solar OEM companies. - At PETROMONEY we provide customized Solar Energy solutions to OMCs and Petroleum Outlets across India having tie-up with leading Solar OEM companies. - Customer Acquisition and Project Execution thru coordination with respective stake holders in OMCs and Retail Petroleum Outlets. - Overall responsible for the lead generation, sales, collections, project management, installation and servicing of all types of solar photo voltaic projects. - Handling end-to-end project right from order process to after-sales service. - Liaison and coordination with Suppliers, Supplier vendors, logistics, Site In charge and Govt. Agencies.

Manufacturer and supplier of solar module mounting structures. - Lead generation and sales closing for MMS Sales, EPC and I&C of solar projects and receivables. - To lead the team, set the strategy and manage the channel partners, Identifying and closing opportunities in accordance with the company's overall strategic plans and financial objectives in the assigned territory. - Providing revenue forecast and review sales results to ensure targets are being met and take corrective action where required. -Managed installation and commissioning of four 1MW projects. - Installed all types of ground mounting, rooftop, high rise, sheet roof and dual axis tracking projects accumulating to more than 6MWs. - Complete turnkey solution from site visit, system size evaluation, design, module & BOS acquisition to installation.

Asst Manager – Operations & Service Quality * Joined as Project Leader – Operations and got promoted as Asst Manager – Operations for the worlds largest fortune 500 Healthcare Insurance Company. * Moved to support function as Asst Manager Customer Care Quality (voice support) for the Andra Pradesh customer base of World’s second largest telecom company. * Handled a major process transition seamlessly without impacting client deliverables during Dec 2008. * Consistently achieved Client Quality SLA of both the projects handled. * Raised the GM from 11.00% to 36.00 % in project CDK. * Reduced OT from 1899 hours in Nov’10 to 400 hours in Mar’11 * Reduced day wise leakage in capacity from average of 18 hours in Nov’10 to 5hours in Apr’11.

An International BPO Company providing Voice and Non-Voice support for both Domestic and International Clients.

Slash Support India, Pvt. Ltd., Chennai Dec’ 2005 – Feb’ 2007 Providing Technical & Customer Support services for consumer class technology providers. * Customer Support Executive * Worked in Non-Tech Customer Care Calling supporting U.S.A customers. * Worked behalf a Leading Telecommunication service provider in U.S.A, Canada and U.K

An International BPO Company (Out bound) with Telecom & Mortgages client base in U.S.A & U.K. Customer Support Executive

Customer Relation Officer – Retrievals * Managed team of 3-telecalers and 5-field collection executives. * Decreased the Customer Dropout from 72% in Feb’03 to 58% in March’03 and maintained the Dropout less than 65% till Sep’03. * Forecasting the scope and feasibility of collection and achieving collection targets. * Monitoring payments and ensuring companies credit policies, Account deactivations, reactivations, etc.,

M. Phil - History

Bachelor of Business Administration