Vignesh Ashok

- Business Development Manager with a strong focus on channel sales and partner engagement across Tamil Nadu. Currently associated with a national distributor for top-tier brands like Logitech, Maxhub, DTEN, and Avacor, specializing in Video Conferencing and Professional Workspace Collaboration (VC & PWC) solutions. - Proud to collaborate with over 50 channel partners across Tamil Nadu, driving growth through strong business relationships and value-driven product offerings. - Technically equipped to provide hands-on product demonstrations, solution consulting, and pre-sales support across our VC and PWC portfolio. - Enabling businesses to adapt to the hybrid work era by delivering cutting-edge collaboration tools from Industry leaders like Logitech and Maxhub. - Passionate about building strong, trust-based partner networks that grow sustainably through consistent support, training, and solution knowledge.

- Ensure the highest quality of software products through meticulous testing and user feedback. - Perform thorough manual testing to identify critical faults and ensure software meets quality standards. - Focus on user satisfaction by providing exceptional support and resolving issues efficiently. - Collaborate with development teams to enhance software functionality and user experience. - Maintain detailed records of customer interactions, issues, and resolutions. - Diagnose and troubleshoot technical issues, providing quick and effective solutions. - Strive to enhance the customer experience and maintain positive relationships.

- Wrote and optimized test cases to maximize the success of manual software testing with consistent, thorough approaches. - Created successful test scripts to manage automated feature testing. - Conducted regression testing and submitted observations to the development team. - Conducted regression testing, analyses results, and submitted observations to the development team - Participated in available pieces of training to improve software knowledge. - Provide high-level technical support to end-users, Promptly addressing and resolving their issues. - Conduct training sessions for users to help them understand and effectively use the software.

- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines. - Set, enforced and optimized internal policies to maintain responsiveness to demands. - Introduced new methods, practices, and systems to reduce the turnaround time. - Devised processes to boost long-term business success and increase profit levels. - Increased profit by streamlining operations.

- Technical presentation and demonstration of the product. - Managed HP commercial Monitor sales from September 2018 Sales growth up to a Crore in 3 months. - Indulged in both sales & Customer support. - Conducted training sessions for the internal team and our channel partners. - Prepared reports based on the information of newly onboarded clients and monthly sales. - Search for new clients who will be valuable assets to the company and benefit from the company's products.