viet dang

* Leads the 8-hour shift by providing ongoing direction to team members, demonstrating high level of customer service, and reacting immediately to issues during the shift * Supervise team members and maintains operational efficiency through use of positioning charts * Reports to Restaurant Manager by completing Weekly Restaurant Performance Analysis Report and other required shift documentation (e.g. records waste, manager walk thru, pre-rush checklists etc.) * Trains, orientates, and monitors new team members

* Enhanced sale performance by assisting clients seeking solutions for financial objectives * Provided excellent financial knowledge and customer service including problem solving, credit management and banking services such as credit card, car loan, and mortgage * Validated the accuracy of data, analyzed and applied appropriate terms and condition when submitting credit recommendations to ensure that loan applications were in accordance with Bank Policy * Managed mortgage contract and credit contract, imported and managed loan data and monetary transaction on the computer system * Worked effectively with Credit Support team as a group of nine to achieve monthly sales

Recorded the Business & Administration Department’s revenue and expenses using spreadsheets, developed strong cost control measures to reduce overhead costs - Analyzed statistical data by using Excel and created infographic reports to senior management