Victoria Carnes

Supporting U.S. and Canada recruiting efforts for the Commercial Sales function + GTM Revenue Operations function.

• Supported hiring for the S3 Academy, a global training program aimed at developing early-career full-time professionals. • Responsible for hiring early-career professionals across the following departments: Sales, Support, Customer Success, and Marketing. • Assisted with hiring in the APAC region, specifically in India, within the Customer Support department. • Actively participated in global priority initiatives to enhance the candidate and hiring manager experience

• Supported GTM and Technology hiring across all departments, including sales, product, implementation, marketing, operations and engineering • Functioned as the main liaison and trusted partner between agencies, vendors, hiring managers, and executives • Led the implementation and execution of a new ATS system (Smart Recruiters to Jobvite) • Implemented a structured interview process, including interview plans, kick off meetings, debriefs, and evaluations • Built out a consistent reporting and dashboard structure including weekly, monthly, quarterly, and annually recruiting metrics and data • Led initiative efforts around annual budget planning, process improvement, internal mobility, candidate satisfaction, hiring manager interview training, and structured interviewing

*Was affected by a 25% company-wide RIF* • Successfully closed roles while maintaining the entire recruiting process from application to closing • Open resource for helping other team members with sourcing (via LinkedIn and GEM ) + problem blockers • Worked cross functionally with various department leaders including the compensation team • Kept a strong working partnership with hiring managers and department leaders • Responsible for training and mentoring Recruiting Coordinators on learning recruiting processes and tasks • Continuously thought ahead and strategically brain stormed initiatives that aligned with team goals and visions • Completed various initiatives, ie: new hire quality data, drive clean up, process improvement, and onboarding plans

Recruiter • Responsible for full cycle recruiting, including sourcing, offer negotiation, and new hire experience • Maintain and facilitate hiring manager relationships on a regular basis • Responsible for initiation of offer letter and background check tickets • Monitor and consistently update our Applicant Tracking System • Developed a complete document for all recruiting process and strategies

Recruiting Coordinator + Recruiter • Point of contact for candidates starting from application submission up until their first day • Co-Facilitate quarterly onboarding for the U.S. • Coordinate candidate travel and act as a liaison with our travel partner • Scheduled an estimated 1,300 candidates for onsite and video interviews • Processed all new hire paperwork for oncoming employees

Contract - Recruiting Coordinator • Point of contact for candidates starting from application submission up until their first day • Co-Facilitate quarterly onboarding for the U.S. • Coordinate candidate travel and act as a liaison with our travel partner • Scheduled an estimated 1,300 candidates for onsite and video interviews • Processed all new hire paperwork for oncoming employees

• Managed recruitment for 63 current members and 136 potential members • Aided in the development and implementation of the 2017 SHRM Alumni Social • Responsible for the recruitment supplies and recruitment programs budget • Regarded as a liaison between professors, professionals, and students • Maintained the 2017 membership metrics and data sheets

• Aided in the daily operation of Parlor and provide excellent customer service • Responsible for administrative duties, including answering phones and booking appointments • Maintained the corporate social media account by advertising and promoting the business • Processed clients when they check in and when they check out • Managed personal information, such as, client and employee information and security information

• Selected to be first point of contact for screening over 1000+ resumes of potential employees • Aided in the hiring process of approximately 30 new employees • Designed a metrics system to track retention rate, cost per hire, and time to fill for 140 employees • Assisted with training 80% of the firm's employees by the Totally Responsible Person (TRP) Program • Helped employees develop a better understanding of the 401(k) and the company benefits

• Greet guests, while taking ticket and food orders • Restocked inventory • Performed daily concession duties • Answered guest's questions and concerns • Maintained the cleanliness of concession table • Cleaned all cooking equipment, lobby area, and stock rooms

• Examined reports and viewed evidence that untimely led to assisting with interviewing witnesses • Followed through with attending jury selection and court hearings • Selected to shadow a CCBI agent, as well as, a Raleigh PD Detective • Attended crime scene investigations and assisted agents assigned to the cases • Trusted to keep knowledge of confidential information

Scholarship Recipient • NC Veterans Association  Applied, interviewed, and selected for full tuition for four years • Army Aviation Association of America  $1,000 for one year; received three times Zeta Tau Alpha • Director of Membership Enrichment NCSU SHRM • Co-VP of Membership

For the Summer of 2017 - • Adapted to a different culture by embracing a range of diversities • Gained international networking skills by creating several global business relationships • Managed personal finances with a variety of currencies