Victoria Spencer

Office Management Manage an admin team of 6 staff members • 2 x Group Secretaries • 2 x Receptionists • 1 x Facilities Co-ordinator • 2 x Canteen Supervisors Organise and facilitate all office moves On-board new Clients On-board new staff members (recently seen the company grow from 100 heads to 220 within 3 months) Client Services International Travel • Yearly Client Trip to San Francisco/New York. Organise, implement and then host in said country • Annual staff conference in European destination. Organise, implement and host Staff social events. EA Managing of Chairman’s daily schedule, travel arrangements (international), extensive diary management • Preparing a variety of high quality memos, letters and other documents for and behalf of the Chairman • Serving as liaison with staff when Chairman absent to help ensure manageable flow of work and communications Management of a diverse team of professionals Display of initiative and persistence, while always maintaining integrity and loyalty Management of freelance candidates, timesheets and payment control

• Managing of Directors daily schedule, travel arrangements (international), extensive diary management • Preparing a variety of high quality memos, letters and other documents for and behalf of the MD • Serving as liaison with staff when Director absent to help ensure manageable flow of work and communications  Management of a diverse team of professionals  Display of initiative and persistence, while always maintaining integrity and loyalty  Creation and carrying out of induction training for new staff members  Management of freelance candidates, timesheets and payment control  Organising and hosting hospitality events Office Manager  Artist online database access and support, including direct training creation and implementation  Upkeep and maintaining Database  Recruiting new artists and re-registering current books, often arranging street casting sessions  Creation of a featured artist book, sourcing actors, reviewing show reels and inviting to audition  Creation of a new phone system to channel calls through the correct streams Accounts Assistant • Managing artist accounts, including Invoicing, remittance to artists, artist payroll • Administration and control of company expenses • Aged debtor collection

Meeting and greeting lead performers VIP guests  Managing/answering/archiving fan mail  Ensuring costume maintenance was on schedule

 Booking touring children’s theatre workshop tours  Admin Support including creation of database  Account Management

(Running of own private dance tuition school)  Marketing & Accounts  Creating individual lesson programmes  Client relationship building

 Administrative support to HOD  Overhaul of mobile phone system for over 500 Officers  Assisting with office moves