Victor Rueda

Infrastructure Engineer Specialist Global @ PPG

About

IT Infrastructure Engineer with over 10 years of experience managing critical server environments on a global scale. Specialist in VMware vSphere, Virtual Machine (VM) lifecycle, and Dell hardware management via iDRAC. Proven track record of leading regional and global optimization projects that have generated multi-million-dollar savings and drastic improvements in operational efficiency. Strong background in identity management (Active Directory/IdM) and cloud support (Azure/Alibaba).

Country

Mexico

City

Querétaro

Industry

Chemicals

Skill

Apple Software, Apple Remote Desktop, Point of Sale (POS) Systems, Supervisory Skills, Microsoft Azure, Veeam, Meraki, Nasuni, Unix, OMSA, System Administration, Technical Documentation, Problem Solving, Putty, VMware vSphere, Veeam Backup & Replication, Analytical Skills, Infrastructure, IT Infrastructure Management, Remote Infrastructure Management

Experience

Infrastructure Engineer Specialist Global

PPG

2021-2 - Present · 5 yrs 8 mos

Santiago de Querétaro, Querétaro, Mexico

• IdM Validation & Financial Impact: Validated RedHat/FreeIPA compatibility with Active Directory as a key Tester in the Unix IDM onboarding project. This initiative generated annual savings of millions of dollars by eliminating reliance on third-party software and reducing equipment costs. • Project Leadership (Comex Renovation): Led the creation of a technical Knowledge Base (KB) for LATAM during a massive printing hardware renovation. Reduced erroneous requests from 80% to 20% and increased team efficiency by 60%. • VMware & Dell Infrastructure Specialist: Comprehensive VM management in vSphere (patching, upgrades, and imaging) and advanced administration of Dell physical servers via iDRAC and OMSA. • Unix Printing SME: Global point of contact for Unix printing infrastructure, ensuring the continuity of critical billing and shipping processes.

POS Supervisor & Apple Enrollment Specialist

Tata Consultancy Services

2018-9 - 2019-4 · 8 mos

Querétaro, Mexico

• Apple Specialist (Kering Group): Led the enrollment process for Apple devices for Kering Group brands, ensuring technical compliance and secure deployment. • Team Leadership: Served as technical support supervisor for Point of Sale (POS) systems, achieving a 30% reduction in handling time and a 40% increase in first-call resolution.

Data Security & Active Directory Supervisor

Compucom

2014-10 - 2018-5 · 3 yrs 8 mos

Gustavo A. Madero, Federal District, Mexico

• Operations Management: Department Supervisor managing a team of 25, responsible for data security and Active Directory administration. • Identity Governance: Managed new hire enrollment, account creation, and Role-Based Access Control (RBAC) assignments.