
victor reid
compliance assistant
About
Information Technology Student with a demonstrated history of working in the non-profit organization management industry. Skilled in Interpersonal Skills, Windows Server, Customer Service, Microsoft Office, and Problem Solving. Completed information technology courses with a NuPaths IT Training Program focused in Security Operation Center (SOC) Analyst from Harrisburg University of Science and Technology.
united states
hershey
information technology and services
customer service, windows server, microsoft office, interpersonal skills, problem solving
Experience

compliance assistant

soc analyst
te connectivity

information technology
jevs human services

warehouse associate
smiths medical
Performed daily spot checks on inventory with the correct item numbers and checked for damaged items. Maintained product inventory with documentation of parts to ensure detailed quality control. Broke down pallets and repackaged items. Stacked each box on pallets by strategizing how they should be loaded onto the tractor trailers. Operated pallet jacks to load/ unload shipments from trucks. Loaded and unloaded as well as inspected inventory for incoming/ outgoing shipments. Maintained a clean and organized warehouse.

customer service representative
ez-pass®
Assisted customers with questions in regards to EZ-Pass devices, violations and tolls. Spoke with potential customers about products and service questions; suggested information about options that would be suitable for their needs. Opened customer accounts by recording account information and updated customer’s personal information. Resolved product or service problems to clarify the customer’s complaints.

assistant manager
monster performance and maintenance
Kept the shop and lot clean each day by making sure cats are ready to be sold. Detailed vehicles for customer’s satisfaction and assisted with car sales. Maintained an organized and clean store presence; stocked items and displayed on shelves. Received inbound phone calls regarding orders, shipments or questions from customers or clients. Provided quality customer service, assisted with questions related to sale items, locations or promotional events.built relationships with customers by emerging them in friendly conversation and providing recommendations.
Education
harrisburg university of science and technology
victor reid's Contact Information
Phone
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