Victor Barlock
Cold Caller/Appoinment Setter
About
Hi there! I’m a Customer Support professional with 6+ years of experience helping customers resolve issues and ensuring high levels of satisfaction. I specialize in handling inbound calls, troubleshooting problems, guiding customers through solutions, and creating positive experiences across various industries. Whether it’s assisting with technical issues, scheduling appointments, or answering queries, I focus on clear communication, empathy, and problem-solving to ensure every customer feels heard and supported. I’m skilled at managing multiple tasks, documenting solutions, and collaborating with teams to improve processes and service quality. What I Offer: Expert handling of customer inquiries and concerns Troubleshooting technical issues and guiding solutions Appointment scheduling and follow-ups Effective communication and empathy to build trust Collaboration with teams to improve customer experience I’m passionate about helping customers succeed and ensuring their experience is seamless. I’d love to contribute my skills to your team and help deliver exceptional support. Let’s connect and discuss how I can add value to your customer experience!
Pakistan
Rawalpindi
Information Technology & Services
Decision-Making, Scriptwriting, Time Management, Client Relations, Objection Handling (Sales), Customer Satisfaction, Inbound Sales, inbound support, Scheduled service appointments, live vehicle updates, Followed up, post-service for client, feedback , Technical Support, B2B Marketing, Telemarketing, Outbound Marketing, Outbound Sales, Sales and Marketing, Customer Service
Experience

Cold Caller/Appoinment Setter
Infinite Ville Solutions
• Outbound cold calling to U.S. businesses for web services. • Qualified leads, booked calls with marketing teams, and kept CRM records up to date. • Played a direct role in scaling outreach efforts and maintaining high response rates.

Customer Success Representative
Afinity Vibzes

Cold Caller/ Appoinment Setter
• Delivered B2B cold calls to offer digital services to small businesses. • Scheduled qualified appointments for SEO and paid ads campaigns. • Built rapport with decision-makers, documented CRM updates, and hit conversion goals.
Victor Barlock's Contact Information
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