Vicky Cheung

Vicky Cheung

Senior Global Supply Manager, Mechanical & Packaging @ Skydio

About

A business and operations leader with a 15-year growth and success direction in driving process optimization and enhancing internal client and customer relationships. Through my experiences and professional development, apply learnings of business leadership philosophy using methodologies including dedication to a growth mindset, self-assurance in myself and others through sharing knowledge, recognizing and leveraging great ideas, and seizing initiatives to improve. Not only do I bring a broad base of technical knowledge in product development, process improvements, and factory operations; I also offer global business communication, cultural sensitivity, and relationship building expertise. Performing in executive roles for multi-national organizations, I have delivered extensive business transformations, quality improvements, and profit increases. Success examples: Created a high performing customer service department responsible for delighting fortune 500 accounts such as Target, Walmart, and Costco. Implemented process improvements to increase 1800+ staff factory operations efficiency by 80%. Rapidly promoted to Assistant General Manager, recognized for revenue increases from $15M to $27M in less than 3 years. Specialties: Global Business Coordination; Account Management; Project Management; Vendor Management; Materials Sourcing; Business Development; Customer Service; Factory Operations; Team Development and Collaboration; Events and International Hosting. Contact me to explore business opportunities, and/or to expand your business network.

Country

United States

City

Greater Seattle Area

Industry

Aviation & Aerospace

Skill

Packaging Design, Manufacturing Operations Management, Strategic Sourcing, Contract Negotiation, Mechanical Commodities, Global Sourcing, New Product Introduction (NPI), Should Cost Modeling, Risk Management, Product Development, Customer Service, Microsoft Excel, Supply Chain, Team Building, Packaging, New Business Development, Retail, Microsoft Office, Management, Project Management

Experience

Skydio

Senior Global Supply Manager, Mechanical & Packaging

Skydio

LinkedIn
2021-6 - Present · 5 yrs 4 mos

San Mateo, CA

Lead global sourcing strategy for mechanical components and packaging systems across autonomous drone platforms, managing a high-value supplier portfolio across the US and Asia to support NPI and production scaling. Drive end-to-end sourcing execution from RFQ through production ramp, including supplier selection, cost modeling, contract negotiation, tooling strategy, and capacity planning to ensure supply continuity and operational readiness. Highlights: - Recognized with the Skydio High Flyers Award (2024) for rapidly securing critical production supply to mitigate risk and ensure continuity

Juul Labs

Senior Global Supply Manager, Packaging

Juul Labs

LinkedIn
2019-9 - 2021-6 · 1 yr 10 mos

Led global sourcing and supply chain management for packaging components supporting high-volume consumer products in a fast-paced, highly regulated environment. Managed should-cost modeling, RFQs, supplier negotiations, and capacity planning through periods of extreme forecast volatility. Partnered cross-functionally with engineering and operations teams to drive raw material sourcing, packaging design optimization, and manufacturing automation initiatives to improve quality, scalability, and operational efficiency. Highlights: - Delivered double-digit cost savings through should-cost modeling and supplier negotiations - Supported high-volume NPI with rapid material qualification and accelerated go-to-market timelines - Transformed packaging development workflows, improving cross-functional alignment and execution efficiency - Managed large-scale packaging SKU portfolios, integrating material selection, design optimization, and supplier execution - Established global print and color management standards, improving consistency and reducing rework across suppliers

YFY JUPITER

Director, Technical and Programs Management (Packaging & Print)

YFY JUPITER

LinkedIn
2017-7 - 2019-9 · 2 yrs 3 mos

Mountain View, CA

Directed multiple packaging development programs across US and Asia operations, leading cross-functional execution from concept through production while ensuring program continuity and operational efficiency. Managed design, cost engineering, and technical services for West Coast operations, driving alignment across global stakeholders and suppliers. Led development of end-to-end project management frameworks and agile change management processes to optimize development resources, improve execution efficiency, and accelerate time-to-market. Highlights: - Directed multiple concurrent packaging development programs across US and Asia operations, ensuring seamless execution from concept through production - Led cross-functional coordination between engineering, sourcing, suppliers, and manufacturing teams to improve operational alignment and program efficiency - Developed and implemented end-to-end project management and agile change management frameworks to optimize development resources and accelerate execution - Managed design, cost engineering, and technical services for West Coast operations, supporting scalable packaging development and production readiness - Secured and expanded a strategic partnership with Kroger, positioning the company as a single-source supplier for packaging design and production services - Improved workflow efficiency and reduced development cycle time through process standardization and cross-regional collaboration

American Greetings

Group Manager - Graphics & Approvals

American Greetings

LinkedIn
2012-11 - 2016-6 · 3 yrs 8 mos

Shenzhen, China and Hong Kong

Recruited to strengthen team leadership and modernize product development and manufacturing operations across global business units. Led graphics, packaging approvals, and supplier coordination for multiple gift product categories supporting major retail customers including Target, Walmart, and Tesco. Partnered across US, UK, and Asia teams to improve workflows, quality standards, and manufacturing execution across international operations. Highlights: - Achieved ~80% manufacturing cost savings by implementing a digital workflow to replace a legacy order processing system - Improved print and color consistency across global suppliers by enforcing G7 color standards and standardized material specifications - Led cross-functional collaboration across US, UK, and Asia teams, strengthening global project execution and supplier alignment

Microsoft

Supply Chain Manager

Microsoft

LinkedIn
2012-5 - 2012-10 · 6 mos

Shenzhen, China

Joined Microsoft’s global planning expansion initiative in Shenzhen, supporting supply chain planning and manufacturing operations for hardware product lines including Xbox, game controllers, and Surface devices. Focused on improving production forecasting accuracy, inventory alignment, and cross-regional data visibility to support manufacturing and channel operations across global markets. Highlights: - Improved production planning accuracy and inventory efficiency by resolving forecasting and data alignment issues across manufacturing and channel operations - Partnered with regional teams to strengthen cross-functional communication, improving data collection processes and planning visibility across global operations - Developed forecasting and reporting tools to support supply chain decision-making for high-volume consumer electronics products

IG Design Group Plc

Assistant General Manager

IG Design Group Plc

LinkedIn
2007-12 - 2012-3 · 4 yrs 4 mos

Shenzhen, China and Hong Kong

Promoted to Assistant General Manager after successfully launching a new premium gift products division as Customer Service Manager. Led operations across Hong Kong and Shenzhen manufacturing sites, overseeing a 1,800+ employee organization and coordinating product development, production planning, and customer delivery with UK headquarters and global business units. Highlights: - Improved operational efficiency and product quality by strengthening communication and alignment between UK development teams and China manufacturing operations - Rebuilt cross-regional collaboration and trust between UK headquarters and factory operations by standardizing processes for costing, product development, production planning, and delivery execution - Managed key customer relationships with major global retailers including Costco, Target, Walmart, and Tesco - Led operational planning and execution for full factory relocation with minimal disruption to production and customer delivery - Directed cross-functional coordination across product development, supplier management, production planning, and cost control initiatives Measured Impact: - Increased annual order revenue from $15M to $27M within 3 years - Reduced upstream pre-production lead time by 67%, improving development responsiveness and operational throughput

Main Choice Hop Kee Factory Co. Ltd

Assistant Manager of Marketing & Sales

Main Choice Hop Kee Factory Co. Ltd

2006-8 - 2007-11 · 1 yr 4 mos

Hong Kong SAR

Custom packaging solutions manufacturer. Hired to increase sales through improved customer interface and project coordination, I leveraged my experiences in sales and marketing to develop new strategies. I prepared quotations valued up to $3M, negotiated pricing and terms with clients, managed vendor relations, quality control, and directed logistics to ensure on-time domestic and international deliveries. Highlights: - Increased business and solidified relationships with existing and new international accounts’ clients such as Boots and Chicony. - I was the designated company host for key international customers’ executive team factory tours. - I gained valuable experience in business development processes and strategies, and international business communications.

Starlite Holdings Ltd

Assistant Manager of Marketing & Sales

Starlite Holdings Ltd

LinkedIn
2004-12 - 2006-7 · 1 yr 8 mos

Hong Kong SAR

Manufacturer and services company providing custom OEM packaging, assembly, and printing solutions for commercial goods. After six months as Sales and Marketing Executive, I was promoted to generate new accounts, improve customer care, and lead project management for key accounts. I managed $1.5M in business value in the first 3 months. Highlights: - Exercising my relationship building strengths I was able to improve business relations and gain trust from key accounts such as Microsoft and Intel whose potential business value to Starlite exceeded $5M. - The combined experience in customer service and account management heightened my business acumen in project cost management, production, and factory operation processes.

Starlite Holdings Ltd

Marketing & Sales Executive

Starlite Holdings Ltd

LinkedIn
2004-12 - 2005-7 · 8 mos

Hong Kong

Education

Coventry University

Coventry University

LinkedIn

Business Administration and Management, General

Vicky Cheung's Contact Information

Email

******@***.com

Phone

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