vicky johnson

* Independently remove old stock magazines, replace with new stock on shelves. * Enter hours into Merchandiser Check In System. * Interact with customers and store employees.

* Coached clients on job applications and interviewing skills, with a 50% success rate. * Independently scheduled clients’ medical appointments, maintaining confidentiality working with protected information and follow HIPPA guidelines. * Excellent independent judgment and good in crisis situations; effective in helping clients in ‘trauma,’ and guiding them to make good decisions. * Willingness and ability to work at multiple locations and maintain client’s schedules. * Recorded, updated client information, case note journals in written and computer form, including word processing Word, Excel, and computer databases. * Responsible for maintaining designated client caseloads while meeting all performance goals which included position performance goals, program contract goals and support for economic self-sufficiency. * Understanding of unique needs of individuals and families who live in poverty, dealing with change and ambiguity

* Bachelor's degree in Diversity Management. * Extensive data entry, retrieval of confidential information in MS Access, MS Word, MS Excel, and academic database typing about 45 wpm. * Experienced in a fast paced, changing environment assisting a diverse student population answering a variety of questions with strong interpersonal communication skills in person, telephone, and written correspondence with tact and diplomacy * Processed vouchers, checks, credit cards, and cash transactions using computer software, balanced cash drawer at end of shift. * Strong customer service skills assisting students with college application,Financial Aid, and Scholarship processes and deadlines,and community resources. * Flexible to accommodate various schedules, and other locations. * Registered students for classes, Nursing board testing, Customized Training classes, and college orientation. * Scheduled, cancelled, re-scheduled appointments, maintained calendar in Group Wise, MS Outlook. * Scanned confidential information into designated computer databases.

I enjoy helping others achieve their weight loss goals. Offer one on one support with a team environment. My positive attitude as a current client who has lost eighty - eight pounds ensures accountability while conveying empathy and determination for success.

Medical Terminology, Infectious Diese and Control, Hazardous Material Management, Medical Office Procedures, Transcription, MS Office; Excel, Power Point, Word, Activities and Societies: Volunteered with Civic Organizations

Courses: Conflict Resolution, Human Rights and Educated Citizen, Creative Problem Solving, Negotiantion and Mediation, Managing a Diverse Workforce, Grant Writing, Program Evaluation. Activities and Societies: Volunteered with Civic Organizations