Vickie Toldo

• Perform responsible and confidential administrative duties and execute with minimal direction at the highest level • Manage calendar, work closely with other executive level admins to ensure efficient flow of information • Maintain a variety of complex records and files that contain highly confidential materials • Process invoices and expense reports • Act as liaison between department managers and their staff in matters involving the President, including meetings, documentation and activities requiring authorized action • Handle projects as assigned, work independently with minimal supervision • Coordinate travel, including ground transportation, hotel accommodations, itinerary planning, meeting coordination and ensure office requirements and facilities at destination are arranged

• Report to Executive Vice President & COO, Business Services • Handle calendar management, creating spreadsheets and correspondence, acting as a gatekeeper for callers and direct reports • Coordinate frequent and complex travel arrangements and generate very detailed itineraries • Direct customer complaints to appropriate division and follow-up to confirm satisfaction • Work closely with other EA’s to facilitate offsite conferences and award ceremonies • Act as a liaison between vendors and legal to ensure contracts are executed in a timely fashion • Process expense reports and handle all office supply orders • Provide agenda for weekly staff meeting • Handle all administrative duties

• Reported to Executive Vice President & CFO • Worked in conjunction with EA to CEO & COO on special requests and provide backup support • Handled calendar management, creating spreadsheets and correspondence for submittal to the CEO, acting as a gatekeeper for callers and direct reports • Coordinated frequent and complex travel arrangements and generate very detailed itineraries • Assisted with the creation/modification of presentations, spreadsheets and other various ad-hoc reports and special projects as needed • Worked with CFO on special projects including financial reports, headcount issues and hiring within the department • Prepared daily binder with reports and review materials for meetings • Managed expense reports • Handled all other administrative duties such as answering phones, filing, faxing, sending packages, etc. • Ability to manage a variety of time-sensitive projects and use sound judgment • Ability to work well under pressure and prioritize work • Possess the highest ethical standard and able to maintain complete confidentiality

• Reported to Executive Vice President of Enterprise Transformation & Technology • Assisted Kay Krill (CEO) on an "as needed" basis • Assisted CIO, Vice President of Enterprise Applications and Chief Procurement Officer with calendar and travel arrangements • Reviewed and maintained appointment calendar and mail on a daily basis • Coordinated frequent domestic and international travel arrangements and generate itineraries • Screened and directed large volume of telephone calls • Coordinated and set up high level conference calls, management meetings and special events • Processed monthly expense reports reflecting supporting documents and budget code indexes • Recorded and distributed minutes of the IS Leadership Committee • Created highly effective organizational filing system, resulting in easy access to critical information and streamlined office functioning • Versed in dealing and interacting with high caliber executives, representatives from the retail industry and Board members • Assisted with overflow, special projects and day-to-day tasks

• Reported to Executive Vice President, Merchandising & Design for Ann Taylor Loft • Reviewed and maintained extremely challenging and ever changing appointment calendar through Outlook • Arranged and coordinated internal/external meetings, including telephone conferences • Handled incoming calls, gave accurate and timely messages and answered inquiries as appropriate • Coordinated frequent travel arrangements and generated itineraries – both International and Domestic • Assisted with creation/modification of presentations, spreadsheets and other various documents • Conducted daily internet searches on style websites for trends, runway shows, etc. • Maintained office supply inventory • Prepared, reconciled and tracked expense reports using i-Expense • Assisted with overflow, special projects and day-to-day tasks

• Reported to Executive Vice President of Human Resources • Assisted Director of Human Resources with calendar and travel arrangements • Typed and expedited correspondence created and maintained various files, expedited mail, answered telephones and ensured management was informed of critical operational information in a timely manner • Conserved executive’s time by reading, researching, and routine correspondence; drafting letters and documents, collecting and analyzing information, initiating telecommunications • Reviewed and maintained appointment calendar and mail on a daily basis • Arranged and coordinated internal/external meetings, including telephone conference and travel arrangements • Handled special assignments that required research and making recommendations • Maintained office supplies inventory by checking stock to determine inventory level, anticipating needed supplies, evaluate new office products, place and expedite orders for supplies, and verify receipt of supplies • Created and maintained a disbursement/contract database by scanning all invoices and delivering them to Accounts Payable for timely payment • Versed in dealing and interacting with high caliber executives, representatives from the retail industry and Board members • Maintained customer confidence and protect operations by keeping information confidential • Contributed to team effort by accomplishing related results as needed

• Reported to President of $3 million tax division • Responsible for tax group public accounting business • Maintained relationship with clients • Obtained and developed new business with public accounting clients • Created and maintained spreadsheet for keeping track of scheduled interviews • Conducted a successful daily internet search and downloaded compatible resumes for available positions • Liaison between clients and candidates in scheduling interviews and conducting reference checks • Updated database with job orders and candidate information • Procured top-level professionals through methods such as posting company ads in newspapers and several internet sites including New York Times and Monster.com • Handled all administrative duties

• Responsible for coordinating documentation from Programmers & Users • Control of all input, backup and maintenance to the Image Processing System • Responsible for the upgrading of the Minolta Image Processing System • Screened and directed phone calls • Performed general administrative duties