Vertrine Yap

Senior Inside sales Executive @ Future Electronics

About

As a Senior Inside Sales Executive at Future Electronics, I have been developing new and emerging accounts for over 11 years. I excel in lead generation, account management, and sales operations, using my skills to establish and maintain effective communication channels with all departments to ensure alignment with sales goals. I also prepare sales reports and growth plans for each assigned account, ensuring the company's success and growth. Prior to this role, I gained valuable experience as a Sales Coordinator at NIDEC COPAL CORPORATION and an Inside Sales Executive at Panasonic Industrial Devices Sales Company of America, where I honed my skills in inventory management, sales order processing, and customer service. I hold a Bachelor of Business Administration from Universiti Tunku Abdul Rahman (UTAR), where I studied business and developed a strong foundation in sales and marketing. I am passionate about delivering exceptional customer service and driving sales growth, and I am always eager to learn new skills and technologies to enhance my performance.

Country

Malaysia

City

Petaling Jaya

Industry

Electrical & Electronic Manufacturing

Skill

Business Development, Attention to Detail, Incoterms, Communication, Microsoft Office, Sales Strategy, Business-to-Business (B2B), Sales, SAP, Customer Relationship Management (CRM), Presentation Skills, Sales Presentations, Lead Generation, Account Management, Sales Operations, Outside Sales, Inside Sales, Customer Satisfaction, Sales Processes, Cold Calling

Experience

Senior Inside sales Executive

Future Electronics

2013-11 - Present · 12 yrs 11 mos

Selangor, Malaysia

• Developed new and emerging accounts through cold calls, lead calls, networking, and contacts. • Created and maintained growth plans for each assigned account, leading to increased sales revenue. • Prepared sales reports and effectively communicated with all departments to align with sales goals.

Sales Coordinator

NIDEC COPAL CORPORATION

2012-5 - 2013-10 · 1 yr 6 mos

Selangor, Malaysia

-Prepare an inventory report to ensure the company minimizes stock holding and maximizes the stock required -Support sales managers in updating the status of sales orders, gather information for weekly reports that illustrate sales activities and performance goals -Handle non-functioning / faulty parts that need a return to the vendor -Responsible for the purchase of products and services in the office and analyzing all options for the cost and pricing of each product due to a cost-saving policy

Inside Sales Executive

Panasonic Industrial Devices Sales Company of America

2010-12 - 2012-4 · 1 yr 5 mos

Federal Territory of Kuala Lumpur, Malaysia

Input sales order from customer’s and transmit purchase order to relate vendor’s using SAP system -Responsible in planning schedules for delivery in order to provide accurate data and relevant materials for declaration of specific shipment. -Prepare invoices, delivery orders and packing list, confirm sales through the SAP system, and provide created data that is needed by customers / vendors through the customer website / through system / manually -Help to maintain pricing and new part lists through a common website -Cooperate and support marketing members in sales forecast & calculation sales for the month-Responsible Credit notes, Debit notes & relevant materials for price adjustment problems / return cargoes through SAP system -Maintain existing customer’s satisfactory

Sales Executive

Right Power Technology Sdn Bhd

2009-5 - 2010-11 · 1 yr 7 mos

Selangor, Malaysia

Develop and maintain new&existing customers' accounts and expansion of existing market share -Implement sales strategies and objectives -Provide comprehensive product information to customers -Responsible for meeting or exceeding customer's expectations, hence increasing the rating on the customer satisfaction index -Recognize customer problems and resolve them