Vernon D'Mello CISCM

Understand business requirements; ensure Procurement Team performs to its expected outcome in terms of quality, quantity, vendor/supplier satisfaction, end-user satisfaction, and bottom-line contribution. Conduct Market research to identify suitable potential vendors for products, services and supplies. Review and recommend process improvement. Identify the areas of cost saving, process optimization, demand management. Getting the contract reviewed by the Legal team and then sending for signatures from the respective authorities Ensure completion of renewals is well before the renewal date Source products, invite quotations from relevant vendors, ensure timely deliveries, and identify cost-effective services and products.

• Discover profitable suppliers and initiate business and organization partnerships • Negotiate with external vendors to secure advantageous terms • Approve the ordering of necessary goods and services • Finalize purchase details of orders and deliveries • Examine and test existing contracts • Collaborate with key persons to ensure clarity of the specifications and expectations of the company • Foresee alterations in the comparative negotiating ability of suppliers and clients • Expect unfavorable events through analysis of data and prepare control strategies • Perform risk management for supply contracts and agreements • Control spend and build a culture of long-term saving on procurement costs

• Reviews planned orders, creates requisitions for purchased items, and manages the approval process • Transmits and prioritizes approved purchase orders and supporting documents to supplier • Ensures orders adhere to supplier agreements and contracts • Reviews, updates, and maintains purchase orders until they are closed • Leads finance and logistics staff in resolving reception and invoice discrepancies • Identifies opportunities and implements actions to achieve efficiencies • Attending meetings and trade conferences. • Establish and negotiate contract terms and conditions, and maintain supplier relationship • Support the Purchasing Manager on operational projects as needed.

• Develops a business plan and sales strategy for the market that ensures attainment of company sales goals and profitability • Responsible for the performance and development of the Sales Executives & Office Administration. • Introducing new products in the market by using effective methods i.e. Brochures. Demo and physical samples. • Handling a client portfolio of 110+ customers and directly monitored the credit facilities for each client those are eligible for Credit Facility with the Company. • Responsible for the entire sales & receivables of clients from Abu Dhabi & Al Ain. • Prepares action plans by individuals as well as by team for effective search of sales leads and prospects. • Initiates and coordinates development of action plans to penetrate new markets. • Assists in the development and implementation of marketing plans as needed. • Conducts one-on-one review with all Account Executives to build more effective communications, to understand training and development needs, and to provide insight for the improvement of Account Executive’s sales and activity performance. • Provides timely feedback to senior management regarding performance. • Provides timely, accurate, competitive pricing on all completed prospect applications submitted for pricing and approval, while striving to maintain maximum profit margin. • Maintains accurate records of all pricing, sales, and activity reports submitted by Account Executives. • Assists Account Executives in preparation of proposals and presentations. • Maintain stock as per the market demand and client orders.

Managing day to day clients with their requirements, accurately and in time delivery. Keeping daily record of transactions. Managing the procurement of the resources. Looking out for new business leads and development opportunity. Visiting site if required for survey and location.

Acting as face of IBM by being the first point of contact to End Users and trying to fulfill their IT needs. Outlook Mail client Support - Includes configuration, setup, initialization and trouble shooting of Outlook and MS Office. Remote connectivity support- Dealing with support to an application through which users connect to their Network using their RSA Tokens and Broadband connection remotely. Have been an active part of Incident Management Team which includes deciding high severity incidents and managing them by keeping in touch with the teams in UK and UK Service Managers. Providing updates and sending out reports to people globally in Client and IBM.