venn j'nathan
front end cashier
About
* Highly developed customer oriented skills with more than 5 years work experience as a Front End Cashier/Customer Service in a busy retail work atmosphere * Exceptional customer service skills to deal with public to understand their problems and provide solutions * Organized, willing to serve and strive to meet deadlines * Good communication skills in English, computer typing (45wpm), e-mail correspondence, computer browsing for information, photocopying and records maintenance
canada
canada
retail
customer service, call centers, time management, sales, selling, employee training, teamwork, team leadership, recruiting, social networking, training, coaching, leadership, management, communication
Experience
sales associate
seven eleven
Provided excellence customer service involving selling of various grocery, gift cards, tobacco products, telephone instruments and other day today needs.
sales associate
7 eleven canada
* Resolve Corporation (Inbound Call Centre), Ottawa * Attended inbound calls from US, proper verification of customer's identity by applying 3 pieces of information. * Paid attention to detail by answering from their file and accepting online-payment through Credit Card and Debit Card. * Escalated calls to the appropriate department in a polite and professional manner. * Showed patience and empathy with difficult customer (as and when required) and solving their problem at my level.
customer service representative
resolve corporation
* Resolve Corporation (Inbound Call Centre), Ottawa * Attended inbound calls from US, proper verification of customer's identity by applying 3 pieces of information. * Paid attention to detail by answering from their file and accepting online-payment through Credit Card and Debit Card. * Escalated calls to the appropriate department in a polite and professional manner. * Showed patience and empathy with difficult customer (as and when required) and solving their problem at my level.
front end cashier
metro
* Greet customers, identify their needs for baggage (deals with 150 customer on everyday's shift) and offer help locate the product * Accept cash, debit, credit card and cash back transaction from the customers and close the sale with thanking them. * Show extreme patience and always provide excellent customer service with smile.
front desk manager
travellodge doral inn
* Reservation of Rooms/cancellation * arrangement of breakfast.car parking, * supervision of sales, audit report, housekeeping, sales promotion for walk in * telephone, fax, email correspondence * customer complaints and advice of the tourist attraction and location
student co-op
first air ottawa international airport
Undergone 70 hours on-the-job training as a Co op trainee in the check-in- domestic /international passenger and baggage procedures with First Air also dealt with Canjet and Thomas cook. Greeted the passengers and checked their travel documents are in order and assisted in filling baggage tags and VIP passengers in the Priority line up. Ensured passengers in having their correct boarding pass and destination and connection tags in their baggage and also oversized baggage assistance. Provided other airport locations for security clearance and flight information, lost baggage assistance and also wheel chair assistance to medically disabled passengers
Education
algonquin college of applied arts and technology
tourism
venn j'nathan's Contact Information
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