Venkata Raja

• Experience in Classic (Visualforce), Lightning (Aura & Lightning Web Components) of Salesforce CRM. • Experience in using community (experience) cloud for customer portals. • Experience in using Einstein BOT and hand knowledge of Agentforce. • Experience using Embedded Service Deployment, Chat Agent Configurations, Chat Buttons, Public Groups, Queues. • Knew how to use Omnistudio (Vlocity) as per the requirement. • Worked on the designing of custom objects, custom fields, role-based page layouts, custom Tabs, sharing settings, profiles, permission sets, validation rules, workflows, triggers, and process builder • Worked on creating test cases, manual testing, technical design documents, RCA documents and Prod support issues. • Involved in Unit Testing and Test Coverage for triggers. • Experience working with MS Visual Studio Code, Force.com IDE, Data Loader and salesforce.com Sandbox environments. • Created custom reports, report folders, and report extractions to various formats, designed Dashboards and various other components as per the client and application requirements • Experience in querying salesforce.com database using SOQL & SOSL queries using Force.com Explorer. • Worked on HTTP Callouts and Tooling API for utilising Salesforce licenses. • Experience in preparation of Test Case Document, Technical Design Documents • Worked on developing Batch Apex and Schedule Apex. • Had experience to use REST API and HTTP callouts • Had the experience of using SLDS on the Visualforce page • Worked on SOQL and SOSL queries to get data and display on UI. • I have experience creating lightning applications, lightning components, record pages, aura components, LWC components, quick actions, and global actions. • Worked on creating external objects, external lookup and indirect lookup relations. • Excellent communication and interpersonal skills, accustomed to working in both large and small team environments. • Excellent Team Member with Good Time & Work Management Capability.