Ellen L.
Senior Program Manager — Quality & SR @ Coupang
About
Quality Manager with decade of experience in supplier quality, NPI readiness, and product compliance across hardware and consumer goods. Hands-on background working with suppliers and manufacturing partners across China and Southeast Asia to drive requirements, resolve issues, and ensure a smooth transition from prototype to mass production. Key Expertise - NPI readiness and production ramp - Supplier and product quality management - Supplier audits, qualification, and compliance - Managing multi-region suppliers across APAC - Cross-functional collaboration with R&D and engineering - Data-driven quality improvement and problem solving
China
Shenzhen
Consumer Electronics
Supplier Performance, Corrective and Preventive Action (CAPA), Auditing, Program Management, Supplier Management, Quality Improvement, Supplier Audits, Project Management, Data Analysis, Supply Management, Supplier Development, Product Management, Quality Management, Quality System, Product Quality, Process Improvement, Supplier Quality Management, Supplier Quality
Experience
Senior Program Manager — Quality & SR
Coupang
中国 广东省 深圳
Led end-to-end quality control and supplier management (quality & social responsibility)for 200+ global vendors, product quality, optimizing quality standards, factory auditsand compliance to enhance efficiency, reduce costs, and drive high customer satisfaction.
Factory Product Quality Manager
Square
Responsible for factory product quality across SMT, FATP, and packaging operations, supporting NPI ramp and mass production through close collaboration with manufacturing partners and cross-functional teams.
Senior Auditor
RCS Global Group - an SLR Company
Supplier audits, responsible sourcing compliance, and corrective action management
Quality Consultant
Quality management professional with hands-on experience advising manufacturers and third-party partners on quality management systems, regulatory certification, and audit readiness. Strong background in applying quality principles to real manufacturing environments, translating standards and audit requirements into practical, executable quality controls.
Supplier Quality Compliance Engineer
STRAX GmbH
Managed supplier quality & CSR activities, ensuring compliance with product specifications and client expectations (BestBuy, Adidas, Vodafone, T-Mobile, Orange).
Quality Engineer
SigmaTek Inc
Lead Asia ODM suppliers overall quality management.
Engineering Quality Assurance
常禾电子有限公司
Design validation/verification for product safety, performance, reliability, cosmetic. (Focus on from prototype to DVT).
Education
Dalian University of Technology
Business Administration and Management, General
Ellen L.'s Contact Information
Phone
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