vaughnesaar lacroix

marketing chair

About

Civil Engineering Intern pursuing a Bachelor’s Degree focused in Civil Engineering with a minor in Construction Management from the University of North Florida. Experienced Information Technology Helpdesk Technician with a demonstrated history of working in the higher education industry. Skilled in Microsoft Word, Communication, Conflict Resolution, Software Installation, and Teamwork.

Country

united states

City

jacksonville

Industry

civil engineering

Skill

microsoft office, microsoft excel, communication, technical support, customer service, microsoft word, powerpoint, public speaking, leadership, microsoft outlook, software installation, computer hardware, sales, html5, desktop computers, desktop application support, microsoft certified desktop support technician, teamwork, active directory, python, critical thinking, written communication, conflict resolution

Experience

barista

starbucks

2014-8 - 2015-12 · 1 yr 5 mos

technical intern

arcadis

2018-2 - Present · 8 yrs 8 mos

marketing chair

american society of civil engineers

2019-4 - Present · 7 yrs 6 mos

it helpdesk technician

university of north florida

2015-12 - Present · 10 yrs 10 mos

Providing Tier 1 / Tier 2 technical assistance and support related to computer systems, hardware, or software. Responding to queries, running diagnostic programs, isolating problem, and determining and implementing solutions.

Education

university of north florida

civil engineering

2013-1 - 2017-1 · 4 yrs 1 mo

Member of the National Society of Black Engineers. Participated in Girls In Engineering Outreach Program. Activities and Societies: National Society of Black Engineers, Society of Women Engineers