Vasilis Charoupias

• Directed a team of approximately 70 professionals across Italy and Greece in Planning, Customer Service, Warehousing and Transportation, enhancing operational efficiency. • Responsible for Supply organization, SOP process, costing of 2 warehouses, supply and customer satisfaction KPIs. ➥ Successfully integrated retail hair operations in Greece and Cyprus, ensuring smooth transitions and improved service delivery. ➥ Launched a global pilot for a new Warehouse Management System at the Castiglione Distribution Center, leveraging cloud technology for business continuity.

• Directed a team of approximately 70 professionals across Italy and Greece in Planning, Customer Service, Warehousing and Transportation, enhancing operational efficiency. • Responsible for Supply organization, SOP process, costing of 2 warehouses, supply and customer satisfaction KPIs. ➥ Spearheaded the management of supply chain operations during the COVID-19 pandemic for Italy and Greece. Developed and implemented a comprehensive business continuity plan in response to local lockdowns. ➥ Successfully adjusted operational strategies to ensure a smooth restart post-restrictions, maintaining compliance with health authorities. Enhanced team collaboration and communication, leading to improved resilience in supply chain processes.

• Responsible for Planning, Customer Service, Accounts Receivables, Warehousing and Transportation. • Leading a team of 22 people, responsible for SOP process, supply and customer satisfaction KPIs and Warehouse budgeting. ➥ Successfully led a multifunctional project team to exit the Temporary Service Agreement with P&G, ensuring zero business disruption. ➥ Integrated OPI and ghd businesses into the affiliate organization, resolving challenges in logistics and stock management. ➥ Led the launch of Wellastore.gr, enhancing online presence for professional customers and driving early commercial strategy.

• Responsible for Planning, Customer Service, Accounts Receivables, Warehousing and Transportation. • Leading a team of 22 people, responsible for SOP process, supply and customer satisfaction KPIs and Warehouse budgeting. ➥ Spearheaded the integration of the Retail hair business into the Aspropyrgos Distribution Center through redesigning operations layout, boosting operational efficiency. ➥ Achieved a 20% reduction in payment days while managing payment overdue levels during capital controls.

• Managed end-to-end supply chain operations for major clients, including Carrefour and Sklavenitis, while leading the VMI team. • Led the Quality Assurance Program for Greece responsible for the Capability of Initiative team, enhancing operational efficiency and customer satisfaction. Reporting to GM for product recalls. ➥ Led customer-specific projects focused on cash flow optimization, service excellence, and cost reduction.

• On-demand production via a contractor (30 employees), overseeing customization planning and execution. • Worked closely with Marketing and Demand Planning to secure perfect execution and on-time availability. ➥ Achieved a 5% reduction in spending for customization initiatives through strategic resource management. ➥ Led Quality Assurance and Hygiene Safety & Environmental programs, attaining 100% in QA audits with regional recognition.

• Designed a new distribution center layout, ensuring compliance with all safety regulations. • Executed engineering works and led process redesign initiatives for improved efficiency. ➥ Successfully managed the transition of stock from a previous 3PL warehouse, culminating in a seamless operations start-up without losses or delays.

• Managed a team of 14 in order preparation for Wella & Gillette products. • Deployed the corporate Quality Assurance program, resulting in a 100% score in QA audits and regional Best in Class recognition. ➥ Led a Work Process Improvement project, achieving a 15% increase in productivity for the entire Site.

• Conducted chemical analysis of samples to ensure optimal composition of anodizing containers, enhancing product quality. • Implemented corrective actions to improve production output, as per predefined standards.