Vanora Lee

• Lead HK WRB Technology Management across Hong Kong and Guangzhou, overseeing governance, delivery, production readiness and regulatory execution for business-critical change. • Led and developed a 7-member team across Hong Kong and Guangzhou, driving talent growth, performance and team effectiveness. • Delivered a large-scale data centre migration covering 26 production cutovers, 80+ dress rehearsals and 300+ application moves with no significant incidents. • Led multi-year transformation programmes across wealth and retail banking, spanning core modernisation, digital channels, platform migration and regulatory change. • Delivered all 10 regulatory commitments on time in 2024 and secured multiple HKMA approvals, reinforcing regulatory confidence. • Sustained production stability across approximately 50 releases annually with no unplanned outages. • Strengthened project readiness by refining PPRA and embedding thematic RCA learnings into delivery governance, improving review efficiency and insight. • Strengthened Process Universe governance by introducing a review template later adopted across the stream, contributing to zero audit findings.

• Delivered a £2m+ web-based revalidation ePortfolio programme, including supplier transition, on time and within budget. • Directed business case development, funding oversight and governance reporting to project and steering boards. • Led end-to-end procurement from tender issuance through evaluation and supplier selection. • Established a new support model and helpdesk capability to enable a smooth post-go-live service transition.

• Built a strong banking technology foundation through progressively senior roles across cards and payments in a complex, high-volume environment. • Progressed steadily over nearly 11 years, reflecting sustained performance, expanding leadership scope and strong institutional credibility. • Led strategic initiatives across Hong Kong, Taiwan and India, strengthening product capability, platform resilience and market competitiveness. • Delivered major initiatives including American Express Card, Platinum Card, Internet eCard Application, MCS/CCMS consolidation and pricing enhancements. • Built early delivery credibility through turnaround and service improvement initiatives that strengthened operational effectiveness and stability.