Vanessa Joy Detera

1. Accept and respond to customer inquiries, address concerns and resolve conflicts. 2. Provide prompt and accurate responses on stock availability to convert inquiries into actual orders, to meet and exceed sales goals. 3. Provide timely updates to customers on delivery status. 4. Develop, sustain and deepen long term relationship with customers.

1. Maintain and arrange paper and electronic filing systems to guarantee accurate and timely record keeping 2. Perform some accounting tasks, such as invoicing, expense tracking and budget preparation 3. Assist with the HR Operations, such as recruitment, organizing 201 files, handling contribution payments and payroll processes. 4. Process the renewal of office licenses and business permits. 5. Manage and maintain schedules, including appointments, meetings and calls 6. Perform general administrative tasks such as answering phone calls, emails and managing office supplies 7. Coordinate with suppliers and manage inventory of products and raw materials

1. Created, maintained and entered information into databases 2. Compiled data from multiple sources to generate reports and summaries 3. Conducted research to assist with data collection 4. Collaborated with other departments to ensure smooth workflow processes