vanessa raphaela

bachelor student

About

Charismatic and energetic student with strong communication skills and ability to convince. Having started as a fundraiser for multiple international charities, over the past eight years experienced all aspects of sales. Able to work in an international environment and experienced in managing stores with annual turnovers of 1M >. Fashionable team player who knows the definition of service and is looking to work for a company that inspires!

Country

netherlands

City

amsterdam

Industry

retail

Skill

store management, visual merchandising, driving results, store operations, sales, profit, inventory control, inventory management, recruiting, coaching, team building, management, merchandising, customer service, retail

Experience

boutique manager

agent provocateur

2015-4 - 2017-4 · 2 yrs 1 mo

bachelor student

university of humanistic studies

2018-9 - Present · 8 yrs 1 mo

bachelor student

customer succes specialist

workiva

2018-3 - 2018-9 · 7 mos

senior manager

diesel

2017-8 - 2017-12 · 5 mos

store manager

steve madden

2013-5 - 2015-4 · 2 yrs

* Managing all phases of store operations to ensure maximum sales. * Coaching and training a team of about 10 sales assistants. * Developing measures to increase profitability. * Responsible for and ensuring a perfect costumer service. * Maintenance of goods and stock management. * Dealing with all costumer complaints in a professional manner. * Guiding staff through the promotion of special and new styles. * Visual merchandising. * Recruitment.

assistant store manager

steve madden

2012-8 - 2013-5 · 10 mos

* Supporting the Store Manager managing a team of about five sales assistants. * Ensuring a consistent customer service. * Achievement of sales targets. * Execution of administrative duties. * Visual merchandising. * Recruitment.

sales assistant

steve madden

2012-2 - 2012-8 · 7 mos

* Achievement of sales targets. * Organising the stock. * Providing a friendly and welcoming environment by actively greeting costumers and maintaining a level of conversation during their visit.

new business agent

staffing force nederland

2011-4 - 2011-10 · 7 mos

* Generating new business by 'hunting' down new clients over the phone. * Building relationships with companies and networking. * Assisting the recruitment team with finding the right employee to fit the hiring needs. * Greeting and welcoming new applicants in person and over the phone. * Completing regular quality checks with employees and companies at which employees are placed.

fundraiser

direct promotions

2010-1 - 2011-1 · 1 yr 1 mo

* Approaching individuals for sponsorship and donations. * Raising awareness of the work, goals and financial needs of various charities. * Meeting targets for the amount of new contributors. * Recruiting, managing and training teams for street and door-to-door collections.