vanessa layedra

* Assisted students one- on- one with all instructional and non-instructional tasks as assigned by the teacher * Worked with children who have learning disabilities, physical or behavioral challenges * Assisted the student throughout the day to ensure to maintain focus and academic productivity * Ensure that students retain information constantly through a process of repetition and specific questions * Maintained patience and positive repoire with students and lead teacher

* Leveraged funding for scholarships, college infrastructure, and academic excellence and research * Manage and communicate details effectively. * Maintained confidentiality of alumni records and information * Solicited individual gifts from alumni

* Maintaining high levels of sanitation through licensed child care facilities * Daycare cleaning disinfection and sterilization. * Clean and treat all surfaces in the facility to remove allergen. * Clean and purify carpets and upholstery.

* Greeted guests in a warm and courteous manner * Escorted guests to assigned seats before and during events * Have a working knowledge of the layout of the facility and related logistical issues ( i.e. VIP Suites & Lounges, exits) * Trained new hires on duties, procedure, and protocol * Addressed guest questions and concerns * Handled all guest complaints with a calm demeanor * Known for resolving challenging issues with a positive outcome.

* Assisted customers with questions and/or concerns. * Completed daily cash/credit transactions & responsible for register close out. * Maintained current and accurate knowledge of store policies regarding payments, returns and exchanges. * Trained new hires on specific store tasks and policies. * Cross-trained and provided back-up for other customer service associates when needed (photo, pizza hut, guest services) * Handled high volume call center.

* Provide capacity & technical support to summer/afterschool programs 6 pages of program data from each * Manage relationships in five organization collaborative * Design and implement paperless attendance system for 800 youth involved in Newark’s summer youth employment program * Create training materials and plan LinkedIn training for 20 individuals * Completed full registrations electronically for students municipal ID cards and managed all equipment ages (13-25) * Electronic data entry

Leadership Honor Society Activities and Societies: The National Society of Leadership and Success

Being apart of the E.O.F. program I attended at least three meetings a semester and received any additional help I needed. In addition, the Student Support Services program offered tutoring sessions for all those who were members. I had access to certain computer labs and there was a lot of one on one interaction which really helped my years at Essex County College. Activities and Societies: EOF- Educational Opportunity FundS.S.S.- Student Support Services