
valerie jarvis
senior customer advocate
About
Extensive experience accurately assessing credit risk. Passionate about the exceptional customer experience, with a proven history of high quality and production metrics.
united states
richmond
banking
banking, credit, customer service, risk management, consumer lending, financial analysis, finance, management, loans, mortgage lending, financial risk, credit analysis, credit risk, call centers, time management, residential mortgages, training, loan closings, mortgage underwriting
Experience

senior customer advocate
citizens one

business analyst â operational loan salability teamâ accounting principals
suntrust bank
Assigned to a team that defended SunTrust against repurchasing. Responsible for analyzing, monitoring, notifying, and following up with Lines of Business about potential compliance issues. Crossed trained as back up for other complex processes.

call center consumer loan consultant
call federal credit union
* Handled all incoming calls for the main office loan department promptly and courteously. * Assisted applicants with inquiries related to lending and other services or products. * Processed and evaluated loan applications for credit worthiness. * Worked closely with Branches on proper loan documentation and loan disbursing. * Counseled applicants who were not credit worthy and wanted to improve their credit.

mortgage loan manager
call federal credit union
* Originated, processed and closed 1st and 2nd residential mortgage. * Equity loan approval authority of up to $100,000 * Evaluated applicant and identified the most appropriate loan package and product. * Hosted and participated in training classes for staff as part of management team. * Trained, supervised and evaluated a staff of up to 5 in all aspects of consumer lending. * Loan authority up to $50,000 on secured loans and up to $25,000 on unsecured loans.

mortgage and consumer lending manager
new generations federal credit union
Originated, processed and closed 1st and 2nd residential mortgages. Trained and evaluated a staff of 5 in all aspects of consumer lending.

senior judgemental underwriter
capital one
* Analyze credit data to determine the degree of risk involved in extending credit or lending money. * Generate financial ratios, using computer programs to evaluate customer status. * Exceed in all production goals. * Approve credit applications within specified limits. * Evalute customers computerized credit records and payment histories to decide whether to approve or increase exiting credit, based on predetermined standards.
valerie jarvis's Contact Information
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