cpbc valerie anne

Coach 150+ students in educational life skills. Including vocational training, social skills, hygiene/grooming, meal prepping, grocery shopping, finances, and fostering friendships.

Pitched customer loyalty programs to auto dealerships. Managed a small team of two. Conducted sales presentations to decision makers, including the General Manager and Owner. Designed custom product. Other sales expectations included setting weekly appointments via; cold calling, emailing and walk-ins. Assisted franchise owner with administrative duties.

* Conducted daily sales presentations to potential prospects * consult and encouraged clients through their weight loss challenges * created weekly weight loss goals * celebrated weight loss wins * placed weekly food orders and conducted cold calls. Administrative Duties Included: Greet clients * phone inquiries * set appointments * client out reach * processed sales transactions, and end of day closing procedures.

Managed and supervised students ages K-5th grade with cognitive and physical disabilities. Demonstrated appropriate social skills for students to model and mirror. Developed curriculum to meet student's specific IEP goals. Instructed daily lesson planning on a classroom rotation schedule. Supported students with emotional and physical behaviors.

Resolved customer service inquiries. Averaged 20+ inbound calls per hour. Retained 90% of upset callers requesting account closure. Exceeded daily retention quotas consistently. Top producer for balance transfer up-selling. Provided customer support through correspondence inquiries, including address changes, late fee removal, and APR adjustments.

Executive Assistant to CFO. Assisted all franchise and corporate owned stores with daily operations and customer service issues. Processed weekly inventory for each Gloria Jeans store. Generated and distributed invoices. Issued credit memos on damaged goods and billing discrepancies. Generated monthly statements and month-end reports. Process accounts receivables and bank deposits. Inputted quarterly inventory checks.