Valentin Perret

My team is revolutionizing e-commerce customer experience by leveraging cutting-edge AI and LLMs to create AI Agents able to answer support tickets and generate more sales for e-commerce merchants. Our AI agents power seamless customer experiences for hundreds of thousands of consumers every month across the global e-commerce ecosystem. As Director or Product I am responsible for: - Spearheading the 0-to-1 strategy to launch Gorgias Automate and grow it from $0 to $23M+ ARR in three years - Leading 5 product teams with 5 product designers and 45 engineers - Owning the product and pricing strategy for our suite of Automate features (Workflow automation and AI agents), ensuring scalability, market fit, and competitive differentiation. https://www.gorgias.com/products/automate

Focused on identifying and executing high-impact growth opportunities across Groups and Business Messaging on Facebook. - Groups Tab Launch: Led the rollout of the Groups Tab on Facebook Lite, reaching 300M monthly active users and driving a +2.1% increase in Groups engagement. - Ad Revenue Growth: Oversaw the development and implementation of a new ad distribution method, boosting revenue for the Click-to-Messenger product by +4%. - Enhanced Group Discovery: Delivered a new group recommendation surface within the Notifications tab, improving user access to relevant community content.

- Led team of 3 data scientists responsible for product experience and marketing optimization. - Launched a loyalty program that increased average trips/users by 30%. - Managed data model to deploy our multi-channel marketing budget ($1M/mo).

Shone is a YC startup building self-driving technologies for the container shipping industry. - Defined product and go-to-market strategy; closed a $4M seed round. - Led the hardware team to produce Shone’s camera platform and deployed our hardware on 6 container ships (14k containers each).

- Designed and managed the deployment of a ML model to improve trip fee management, leading to a 4.5% gross revenue increase. - Identified that most cancellations were due to short lead time reservation; outlined a solution to decrease cancellations by 20%.

- Sourced acquisition target (100+ companies) - Financial analysis of relevant companies (5 relevant targets) - Negotiation of acquisition terms with management (2 successful acquisitions)

Built an analytics startup in the physical billboard industry. We were installing cameras on brick and mortar billboards to measure the traffic in front of it and determine the Ad's audience. I was in charge of the business development, hardware implementation and analytics.

Exchange program with HEC Paris. Selected with four classmates for a joint program between HEC and Berkeley. Started ViewPrint while in school.