Valentin Dumitrescu

Responsibility: Installation, commissioning and general maintenance of security systems and CCTV. Manage assigned and run effectively work. Contact the customer upon arrival and before leaving the workplace. Ensure high levels of customer satisfaction. Meet regularly with the client to become familiar with operating problems. Keep informed about the nature of customer service provided, outstanding issues and recommend improvements to the system, upgrades, and or replacement. Skills: LENEL, Avigilon, Cansec, Software House CCure 800, Management system.

Supervise and inspect the installation of equipment to meet customer specifications. Evaluate and diagnose equipment that requires servicing as well as troubleshoot problems. Provide specific solutions and recommendations to customers on the most efficient and cost effective methods to return equipment to working order.