Valentin Ciobanu

În calitate de fondator și administrator al companiei, am preluat integral inițiativa operațională și comercială a afacerii InstantCheck. Am gestionat toate etapele critice de înființare, lansare și dezvoltare, incluzând strategia de vânzări, implementarea platformei online, crearea brandului și relația cu furnizorii. Responsabilități cheie: Înființare și structurare firmă: am coordonat întreg procesul de creare a firmei, alegerea obiectului de activitate, planificarea proceselor interne și implementarea primelor strategii de business. Dezvoltare și administrare website: am creat site-ul oficial al companiei prin Shopify, ocupându-mă personal de design, structură, conținut, optimizare SEO, configurare checkout, TVA, metode de livrare și elemente vizuale (favicon, logo etc.). Vânzări și strategie comercială: am elaborat și implementat strategia de vânzări a produsului principal (card NFC pentru recenzii Google), inclusiv politica de preț, reduceri, upsell și campanii promoționale. Marketing digital și branding: am creat materiale vizuale și texte comerciale pentru atragerea clienților, inclusiv campanii video targetate (ex. TikTok) și strategii pentru nișe specifice (HoReCa, servicii, clinici, frizerii). Relația cu furnizorii: am gestionat direct comenzile și comunicarea cu furnizorii de carduri NFC și alte materiale, asigurând livrarea la timp și calitatea produselor. Organizarea operațională: am coordonat procesele interne (livrări, procesarea comenzilor, comunicarea cu clienții), asigurând funcționarea fluentă a activității zilnice.

-Executive Support: I served as the direct assistant to the CEO, providing organizational and administrative support in daily operations, ensuring efficient management and coordination of tasks. - Meeting Management: I prepared meeting agendas, took minutes, and followed up on action items, ensuring clear communication and smooth meeting processes. - Waste Report Management: I was responsible for preparing, verifying, and submitting the waste report to the environmental authorities, ensuring compliance with regulations and standards. - Creasoft Time Tracking System: I created, reviewed, modified, and deleted employee data in the Creasoft electronic time tracking system, as well as developed user guides for its operation. - SalesForce Management: I managed and updated customer data in the SalesForce system, ensuring the accuracy and completeness of client records. - MSDS Management: I reviewed and updated the Material Safety Data Sheets (MSDS) for the company’s products, ensuring compliance with safety regulations. - Employee Engagement: I organized monthly themed days for employees, promoting team bonding and creating a positive work environment. *This position helped me develop strong administrative, organizational, and communication skills, while gaining experience in project management, compliance reporting, and employee engagement initiatives.

-Project Assistance: I supported the project management team in coordinating and overseeing the manufacturing and assembly of metal structures, ensuring deadlines and quality standards were met. - Administrative and Procurement Support: I handled various administrative tasks, including document preparation, procurement of materials, and supplier management to ensure smooth project execution. - Logistics and Transportation Management: I coordinated logistics, ensuring the timely transportation and delivery of materials to the project sites, optimizing the supply chain and reducing delays. - Personnel Management: I was responsible for managing the accommodation and coordination of Pakistani workers, including finding and maintaining housing, and ensuring proper living conditions. I also maintained good relationships with the workers to ensure their well-being and continued productivity. - Communication and Reporting: I regularly communicated with the project team and clients, ensuring transparency in project updates, progress reports, and addressing any issues promptly. *This role helped me develop strong project management, communication, and organizational skills, while gaining valuable experience in procurement, logistics, and human resource management for international teams.

-Customer Acquisition and Lead Generation: I identified and prospected new customers through received leads as well as through proactive prospecting methods, playing a key role in expanding the client portfolio. - Managing the Entire Sales Process: I managed the entire sales process, from contacting clients via phone or email to organizing meetings and presenting interior and exterior décor products in the company showroom. - Product Presentation: I presented the company’s products, highlighting their benefits and features, ensuring a personalized and high-quality experience for each client. - Closing Sales: I ensured successful completion of purchases, guiding clients through the necessary steps and providing support in selecting and purchasing products. - Seeking New Collaborators: I identified and contacted new collaborators such as architects and designers through the same prospecting and contact methods, expanding the company’s partner network. *This experience helped me develop strong skills in sales, communication, and negotiation, giving me a deep understanding of customer needs and the B2C sales process in the décor products industry.

-Customs Document Management: I contacted individual clients to request the completion and submission of necessary documents for customs procedures, ensuring that all information was accurate and complete. - Collaboration with Customs Authorities: I worked closely with customs authorities to ensure the prompt processing of shipments and compliance with current regulations. - Customer Support: I provided assistance to clients by clarifying customs requirements and offering precise information about the documentation needed for international transactions. - Shipment Status Monitoring: I tracked the status of shipments and addressed any questions or issues related to the customs process, ensuring timely and accurate delivery. - Regulatory Compliance: I ensured adherence to international and local customs regulations to prevent delays and penalties. *This experience helped me develop excellent communication and organizational skills, enhancing my understanding of customs processes and enabling efficient management of documents for international imports.

-commercial worker, occupation - document scanning, file numbering, document scanning; - manual binder, occupation - binding of documents according to norms and legislation; - archivist, occupation - verification, processing and archiving of documents according to the projects and compliance with law 16/1996;