val ilao

* Researched and resolved data correction requests due to customers/internal errors. * Researched and completed cash adjustments due to reporting/processing errors. * Identified, researched, and resolved reporting errors made by customers with impact to financial forecast reports. * Maintained accurate reconciliation of Third Party Sales portfolio resulting in decreasing amount of erroneous reconciliations and cash adjustment transactions after the fact. * Maintained communications and relationships with customers in regards to submission requests or workout inquiries. * Provided loan-level research assistance to customer relations groups for the purpose of providing effective communications to financial institutions. * Analyzed, accurately reconciled, and audited workout submissions per guidelines. * Developed appropriate training and guides for department procedures to improve accuracy and efficiency. * Trained and provided feedback to new employees and consultants. * Maintained performance consistencies throughout transitions. * Consistently exceeded productivity requirements.

* Managed program communication (200+ field employees) including monitoring daily timesheet for DCAA compliance, collecting and consolidating status reports and reconciling weekly and monthly timesheet to facilitate timely and accurate invoicing * Prepared and reviewed onboarding and offboarding confidential paperwork for the program * Redesigned status report format for effective usage * Coordinated with Human Resources and Finance departments on project related matters including onboarding and offboarding processes, training coordination and registration and project related travel arrangements * Provided support with Office 365 and SharePoint migration and coordinated the development of SharePoint sites based on user’s requirements

* Vendor Relationship Manager – California and Delaware. * Inventory Management – Ensuring accurate inventory levels in CA and DE. * Display Management – determine and review display programs for CA. * New Store Project Management * ensure accurate product selection for store locations and coordinate delivery schedule with vendors and store team. * Review and negotiate quantity discounts for margin enhancements that are mutually beneficial to Total Wine and More and vendors. * Develop and maintain reporting tools for market analysis.