Joyce Alpuerto

● Provided comprehensive administrative support to senior executives or directors, including managing complex schedules, coordinating multi-departmental communications, and prioritizing tasks to optimize workflow and ensure seamless operations. ● Managed internal and external communications, acting as a central point of contact, handling confidential information with discretion, and preparing professional correspondence. ● Streamlined administrative processes, such as scheduling, document management, and information flow, resulting in improved organizational efficiency. ● Demonstrated strong organizational and time-management skills in managing multiple priorities and meeting deadlines in a fast-paced environment. ● Supported senior management with financial administration, including assisting in the preparation of reports, managing expense reimbursements, and maintaining accurate financial records. ● Managed client communications and relationships, handling inquiries, resolving billing discrepancies, and ensuring high levels of satisfaction through effective virtual interaction. ● Coordinated and tracked financial data, such as invoicing and accounts receivable, contributing to improved cash flow and accurate financial reporting. ● Effectively collaborated with cross-functional teams remotely to resolve issues and ensure smooth operational flow. ● Managed calendars and coordinated communications across four departments, improving operational efficiency and ensuring timely information flow. ● Supported 2 directors with administrative tasks, including managing travel arrangements, preparing correspondence, and prioritizing daily tasks to optimize their workflow. ● Assisted the Legal team in coordinating quarterly board meetings for a 5-member board, managing legal documentation, tracking action items, and ensuring adherence to corporate governance protocols

Student Assistant – Registrar Office ● Assisted in processing student records, registration forms, and transcripts, ensuring accuracy and confidentiality ● Coordinated communication between students and faculty regarding academic requirements ● Managed scheduling and supported department functions, improving office efficiency Student Assistant – Finance Office ● Helped organize and maintain financial files, contributing to better accessibility and transparency Student Assistant – Laresidencia Dormitory ● Assisted with managing dormitory operations, including room assignments and resident inquiries ● Served as a point of contact for students, handling concerns and resolving issues promptly interaction Student Assistant – Principal’s Office ● Provided administrative support to the principal and other administrative staff