vaishali kapoor

* Handling Fashion Business which includes all the Departments Men's ,Ladies ,Kids & Home Fashion, plus taking care of MPM (Merchandise Presentation Manual) which plays the most important Role when is comes to Fashion Sales.. * Leading a team of 32, which includes Assistant department managers, Team Leaders, Team Members & Promoters. * Organizing in –shop sales promotion and Market tie-ups. * Interaction/Reviews with Area Manager and category Head to ensure the sales and provide necessary support. * Splitting Targets among and ADMs, and keeping track of achievements. * Conducting reviews with ADM & TL about their weekly plan. * Designing incentives for Promoters to increase conversions of foot falls. * Benchmarking on weekly Basis for being the cheapest in the catchments. * Designing leaflets with marketing for increasing footfall. * Negotiating Schemes with vendors.. * Designing ticket size offers.

* 1) Handling customer’s queries, Complaints and ensuring high customer satisfaction. * 2 ) Handling day to day office administration work like compilation of daily, weekly & monthly marking reports, updating of ledgers, banking and getting accounts audited. * 3) Developing new corporate clients for the organization.

* Work involves maintaining sound customer relation setting sales targets and achieving the same. * Maintaining client’s database and taking active participation's in promotional activities within the store. * Took active participation in Public Relations.

* Handling Sales the Business of 80 crores per annum * Floor training for Team Leaders & Team Members to get excellence in customer service, and enhancing ticket size. * Micro level analysis of sales, footfalls, conversion, average ticket size etc. * Maintaining margins Department wise. * Leading a team of 80 people, Including Floor Managers, Managers, Team Leader & Team members. * Responsible for visual merchandising, media-planning, sales promotion and vendors. * Managing the store from opening to closing

at Hutching High School

Bachelor of Commerce (B.Com.) at University of Pune