Vahideh Toghi

IT Project Manager

About

With over 6 years of comprehensive experience in the IT industry, I bring a wealth of expertise in project management, IT support, and software development to the table. Currently serving as an IT Project Manager, I excel in orchestrating the implementation and coordination of projects for diverse clientele, offering insightful advice on software specifications and ensuring seamless technical commissioning. Prior to this role, I honed my skills as an IT Support Specialist, delivering exceptional post-sales support and leveraging my proficiency in web-based software installation and troubleshooting to guarantee optimal user experiences. Additionally, my background as a C++ Developer equipped me with a deep understanding of telecom device development, software optimization, and collaborative teamwork, contributing to the success of numerous projects. With a commitment to excellence and a passion for staying ahead of technological advancements, I am dedicated to driving innovation and delivering results in every endeavor. Open to new opportunities and collaborations. Let's connect!

Country

Germany

City

Hamburg

Industry

Computer Software

Skill

Post-Sales Support, Help Desk Support, Microsoft Office, Scrum, Agile Methodologies, Metrics Reporting, Cross-team Collaboration, Backlog Management, Sprint Planning, Jira, Comminution, Technical Support, Teamwork, Continuous Improvement, Manual Testing, Joomla!, Prompt Engineering, Artificial Intelligence (AI), Online Content Creation, Web Content Creation

Experience

IT Project Manager

Rahpoo

2022-4 - Present · 4 yrs 6 mos

Tehran, Tehran Province, Iran

Here are my responsibilities as an IT Project Manager: - Implementation and coordination of projects for new and existing customers. - Customer advice regarding the specification of the software used. - Ensuring the technical commissioning of our software.

IT Support Specialist

Rahpoo

2018-4 - 2022-3 · 4 yrs

Tehran, Tehran Province, Iran

Web-Based Software Installation & Customer Support: Proven track record in seamlessly installing and providing top-notch support for web-based software solutions. Leveraged remote connectivity tools to troubleshoot and resolve customer issues promptly, ensuring optimal functionality and satisfaction. Functional Testing of Games, Applications, & Websites: Proficient in conducting comprehensive functional tests for games, applications, and websites, ensuring seamless user experiences and high-quality performance. Webmaster Expertise (Joomla & WordPress): Demonstrated proficiency as a webmaster for numerous websites built on Joomla and WordPress platforms. Successfully managed and maintained websites, ensuring smooth operations and optimal user engagement.

C++ Developer

Sammaneh Haye Rahe Dour

2015-5 - 2017-5 · 2 yrs 1 mo

Tehran, Tehran Province, Iran

Proven Expertise in Telecom Device Development: Accomplished C++ developer with a focus on designing and implementing robust solutions for telecom devices. Adept at tackling complex challenges in the telecommunications industry with precision and innovation. Software Development Excellence: Demonstrated ability to write efficient, scalable, and maintainable C++ code to meet the unique demands of telecom hardware. Experience includes the development of high-performance software solutions for enhanced connectivity and communication. Device Optimization and Performance: Specialized in optimizing telecom devices for peak performance, ensuring seamless communication and reliability. Contributed to the development of cutting-edge features that elevate device functionality and user experience. Collaborative Team Player: Proven track record of collaborating within cross-functional teams to deliver high-quality solutions on time and within budget. Effectively communicated technical concepts to both technical and non-technical stakeholders. Adaptable and Tech-Savvy: Keen on staying abreast of emerging technologies in the telecom space. Adaptability to evolving industry standards and a commitment to continuous learning.