vadisha singh

vadisha singh

lead teller ii

About

A retail banking professional with extensive experience in customer service and compliance management. Adept at retail banking operations, meeting and exceeding quarterly branch audit assessments. Effective in driving customer loyalty and attaining client satisfaction and business growth while maintaining compliance to bank and federal regulations.

Country

united states

City

richmond hill

Industry

financial services

Skill

retail banking, credit, loans, consumer lending, mortgage lending, banking, commercial banking, customer service, small business lending, financial services, cross selling, leadership

Experience

capital one

assistant branch manager

capital one

2011-7 - 2012-4 · 10 mos
capital one

lead teller ii

capital one

2012-5 - Present · 14 yrs 5 mos

* Provides leadership to teller in assigned branch, ensuring customers are handled appropriately and their banking needs are identified and met. Assist branch in achieving all referral and service goals by partnering with Relationship bankers to cross-sell bank products and services. Worked closely with the branch manager to develop and grow team. * Works with Branch Manager to address operational exceptions and maintain operational soundness of Teller line. Keeps Branch Manager apprised of all issues. * Severs as teller cashing checks and processing deposits; issues and receives negotiable instruments (e.g. Bank checks). * Maintains and controls vault cash, prepares cash shipments to Federal Reserve intermediary banking institution and reconciles cash general ledger account. * Conducts Teller meetings to discuss branch issues, regulatory updates, and/or to explain procedural changes/practices. * Assists tellers with identifying and correcting out-of-balance conditions.

vadisha singh's Contact Information

Email

******@***.com

Phone

(**) *** ****

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