Utsav Shankar

Leading a nationwide service sales organization of 2 managers and 8 sales engineers, with a 25% YoY increase. Devised tiered service packages, O&M Contracts, upgrades, Retrofit and predictive maintenance offerings, boosting average contract value. (P&L Responsibility) Implemented different strategies to improving pipeline accuracy by 30% and reducing deal cycle time by 18%. Partnered with various channel partners to fill white spots towards application, customers and solutions Minimizing customer complaints and attaining complete customer satisfaction through enhancing customer success.

Mining Sales. Redefining customer relationship and developing potential customer. Strategic planning to explore new business opportunites.

Managed upgrades & Retrofit contracts worth 2M Euro, delivering 30% annual profit margin. Developing non-conventional customers (New Application / New customers) Negotiated SLAs with top mining firms, securing 5-year multimillion-rupee agreements and establishing exclusivity clauses. Spearheaded cross-functional task force to integrate value added SLAs for leading clients.

• Market Research: Did research on Rotary Kiln spares with different OEMs & pirates along with services which they are providing.(Mechanical Maintenance) • Major Products: Marketed for all kind of mineral processing equipment like Rotary Kiln , Rotary dryer, Fludised bed dryers, Calciners , Ball Mills, Ring hammer Mills, Vibrating screen , hydro cyclones , Flotation Shell , LIMS, HGMS , Pressure Filters , Stacker Reclaimer , Endurating Machine , Palletising Disc ,Shredder (Recycle Equipmets) • Clients worked with : NTPC , RIL , TATA , NRL, JSL , JSPL , JSW , BPSL, ESSAR , Ultratech Cement , ACC Cement , Ambuja Cement , Bharathi Cement etc. • Business Leads: Generated business from dead customers like NRL & NTPC from where my present company was not getting business from last 15 years. Apart from that I given them a boost of 20-25% of their business volume in After Marker section, ETO.

Cultivated relationships with 10+ key accounts, lifting service revenue by 3M Euro over 5- years. Developed Reverse Engineering Capabilities for Competitor IB Designed and delivered ROI-focused proposals, winning 70% of competitive tenders. Collaborated with engineering teams to provide tailor made solutions with value propositions.

In production mechanical analysis (Hot Kiln Alignment) of Kilns and Cold Alignment of Rotary Drum. Health Audit of Rotary equipment & business development through services. Various repair jobs Like Shell Replacement, Girth Gear Replacement, Riding Ring replacement, Blue Matching etc.

79.8% (DAV PUBLIC SCHOOL, KHAGAUL)

53.0 %