Usman Majeed

Data Center Systems Engineer at Workday

•Responsible for the day to day operations at company’s data center in Silver Spring, MD. •Responsible for over 300 servers and entire network infrastructure. •Responding to all hardware and software trouble tickets. •Managing all the projects at the data center. •Attending weekly change management meetings and workflow meetings. •Responsible for all server and network hardware installations. •Performing hardware refresh by decommissioning old equipment. •Recommending senior staff to consolidate outdated server/network equipment. •Responsible of trouble shooting Windows Server 2003/2008 OS, CentOS, Redhat Linux and Solaris 8. •Deployed NAS hardware to transfer data from older servers and storage to migrate into new EMC VNX storage. •Created complete inventory of all spare hardware/parts for future use. •Completed Vlan migration of DRAC ports for 200 plus server to newer Vlan and assign new IP’s to all DRAC ports. •Accomplished no hardware/software errors in all the servers in the data center. •Working with hardware/software vendors to resolve issues. •Participating in on-call rotation to provide off hours support for all issues in the company’s two data centers. •Completed installation of Nexus 5K switches. •Responsible for installation of ESXi hosts, create new data stores and move VM’s to different data stores. •Participating in quarterly servers OS patching. •Creating change tickets to resolve hardware/software issues, hardware upgrades, and OS upgrades. •Responsible for all the equipment shipping and receiving at the data center. •Responsible for training off hour’s onsite support staff. •Provided detailed documentation for procedures to work in production environment in data center. •Setup Company's first Open source private cloud infrastructure in the data center. •Participated in migrating VM's from vSphere to Openstack environment. •Created and deployed Ansible playbooks to automate daily IT tasks.

Working for Wipro Technologies. •Responsible of all Servers (Dell, HP, IBM, SUN) /IP Appliances/ Cisco IronPort, installation in the Data Center. •Preparing the servers hardware as per required solution. •Installing/configuring MS Windows Server OS (Win2K3, Win2K8), Redhat Enterprise Linux 5/6. •Responsible for all server’s hardware, software, and network connectivity issues. •Coordinating with Vendors to replace defective server parts to resolve issues in timely manner. •Responding to remedy trouble tickets. •Interacting with Systems Admins, Project Managers to complete the projects. •Building and adding VM hosts in the VM farms.

•Worked in one of the largest data center’s in the world. •As a Shift lead making sure all the projects are being handled in a timely manner, assigning project work to junior engineers and helping them to complete them. •Providing information to junior engineers to complete their work. Coordinating with several Project Managers and System Administrators from different lines of businesses to get their projects in production environment and to resolve any issues they’re having to get to their goals. •At the end of the shift providing detailed shift turn overs to oncoming engineers. Also responsible of training several new engineers on all aspects of the job. •Responsible for resolving any issues with EMC SAN Storage switches. Testing san cables, checking light levels, testing and replacing SFP’s. •Responsible for NetApp Storage Arrays installation, configuration, connectivity issue resolutions and maintenance. •Responsible for pre-staging the SUN (v490, T2000, 5240, M4000/5000), HP (DL385, DL585), IBM, FUJITSU & DELL Servers in lab/production environment. •Responsible for installing and configuring Solaris, Redhat Enterprise Linux version 4/5, Windows Server 2003/2008 and OPSWARE operating systems. Installing/configuring packages: Tivoli (TSM), NETSNMP, ESM, NETBACKUP. Configuring network interfaces on all operating systems. Performing NIC bondings on Linux servers. •Responsible for troubleshooting and installing SUNFIRE 15K servers, HP C7000 Blade servers and utilizing Solaris Jumpstart/Linux Kickstart servers to load Solaris/Redhat Enterprise Operating Systems. •Installing updates to IOS patches to ensure they are operating per Banks prescribed configuration policies. •Deploy Servers onto the data center floor in the space and racks designated, and put into production.

Worked in a large data center environment. •Provided help desk support to internal and external (all state agencies) users. •Responsible for managing incident and request tickets using Peregrine Service Center. •Troubleshooting, diagnostics, network infrastructure, telecommunications, mainframe software and hardware troubleshooting, VPN, dial-up, exchange, POP, IMAIL, client/server networks, windows 2000 Active Directory, DNS and DHCP services, building systems from ghost images. •Provided support on resolving T1/ISDN/Frame Relay circuits connectivity issues.

Designed/built LAN; installed network cables, routers, switches, hubs; connected 35+ computers (Win 95/98/NT/XP Pro) to network; configured servers; installed virus protection and firewalls; assigned user accounts and granted permissions to shared resources; set-up peripherals; installed proprietary software; set-up back-up system; automated process . Designed and Implemented Active directory. •Completed entire project ahead of deadline.