Usama Yousuf

Drive product improvements with product line teams to reduce cost of quality and to improve COGS. Monitor and ensure all service quality and reliability standards are followed. Continually monitor and control inspection operations to ensure compliance with applicable quality control documents. Work with product line teams on research and development projects as required. Document, track, evaluate and validate corrective / preventive actions related to tool incidents, QMS process improvements and external and internal quality audits. Raise and analyze nonconformance trends related to manufacturing defects and product quality. Work as team member with the relevant product line Drilling Solution Engineer, Sales, and Product Line Engineering to conduct the investigation (root cause analysis) in a timely manner and update Incident Tracking System (ITrax) / JDE for all internal or customer reported incidents. Perform various kinds of audits such as internal service quality audits, supplier audits, and QMS process audits. Implementation and compliance of quality management system as per ISO 9001:2015 and NOV requirements. Perform reliability studies on various kind of tools. Drive a culture of quality, continuous improvement of processes and 5S implementation in the facility. Identify the need for creating and establishing Local Service Procedures (LSP) and / or product quality plan based on reliability and quality trends of the tools. Work with local suppliers on approval tasks to meet quality management system, raw material requirements and first article if required. Monitor and track supplier performance for special repair processes. Coordinate with internal and external customers on incident investigations and other issues as required. Raise and validate management of change, analyze KPI’s, conduct risk assessments and management review meetings.

Monitoring, forecasting and planning of tools and spare parts inventory for all types of tools under assigned product line Managing the life cycle of assigned product lines to maximize profitability Liaising with OEM to modify and enhance existing equipment to meet client application requirements Work with OEM, servicing and application engineering to develop all necessary technical support documentation (specification sheets, operating procedures, service procedures, etc.) Developing long-term relationships with clients through managing and interpreting their requirement Providing technical sales support to sales professionals and accompany sales professionals on sales calls as needed As required, go to field locations to address specific tool issues and recommend solutions Serve as liaison between sales, operations, servicing, manufacturing and the application engineering with regard to assigned product lines Coordinating and monitoring vendors as required to ensure repair and delivery timelines are maintained Qualifying new vendors mainly for tools, seal kits, coating / re-coating applications, MPI inspection Work with client, OEM, quality, application engineering and servicing on product failure investigation, support and corrective action implementation Managing, training and mentoring team of junior engineers working in the assigned product line

Providing operational and technical support to clients (including rig visits as required) for all downhole drilling tools such as drilling Jars, shock subs and mud motors Providing jar placement recommendation to client for different types of drilling jars in various well configurations by performing jar placement simulation analysis to optimize and mitigate the probability of jar failure in the designed bottom hole assembly Liaising with OEM on all technical issues related to downhole drilling tools Investigating tool failures in field and preparing reports by identifying the root cause and corrective actions to avoid the recurrence Preparing engineering procedures and service related quality procedures for downhole drilling tools as required Familiar with the servicing of drilling jars , shock subs , mud motors and fishing stroking tools

Overall responsible for Quality and HSE activities in the company to ensure compliance with company QMS and safety procedures, relevant API Specs, NOV Grant Prideco procedures, ISO standard, Saudi Aramco requirements and any other applicable requirements Monitoring , evaluating and improving / optimizing quality and safety related processes Leading, participating and representing company in all external QHSE audits including quality and safety inspections conducted by Saudi Aramco Doing root cause analysis, correction and corrective actions for customer complaints and for all non-conformances raised during audits Conduct internal and vendor / supplier QMS and HSE audits Act as a focal point on all QHSE issues with third party certification bodies such as API and NOV Grant Prideco, Saudi Aramco and other clients / contractors / vendors / suppliers Preparing new quality and safety procedures, quality and safety plans, standard operating procedures as required Performing final inspection and testing of all product parameters according to required standards /criteria Develop key performance indicators and perform QMS data analysis to measure process performance and quality objectives Training employees to familiarize them with procedures, their contribution towards QHSE including identification of opportunities for continuous improvement of systems, processes and practices Advising and guiding management, supervisors and workforce on all matters pertaining to QHSE Carrying out Investigation of the accidents / incidents/ near misses

One month internship at Kandhkot Gas Field in Sindh, Pakistan Worked in Wellhead facilities & Dehydration Plant

Mainly worked on Drilling Program

Worked on "Application of Underbalanced Drilling in a Depleted Reservoir" in Final Year Project in collaboration with Weatherford Oil Tools Middle East Limited This Project includes the study of the following main parts: Comparison between conventional drilling & underbalanced drilling Selection of drilling fluid Economic analysis between conventional drilling & underbalanced drilling for a particular section