urvanie persaud

Assisted mortgage loan officer and underwriters with obtaining documentation needed for first mortgage loan approvals. Worked with title companies to review, balance, and distribute the final Closing Disclosure to customer per TRID and Firefly guidelines. Also worked directly assisting the AVP of Lending with preparing mortgage subordination's and mortgage satisfaction requests and assisting with the projects in the consumer lending department.

* Built relationship and provided memorable customer experiences to both business and consumer customers and non-customers. * Handled all customer-banking transactions including deposits, withdrawals, issuing bank checks and initiating wire transfer requests. * Delivered excellent customer service skills in person and over the phone. * Reconciled cash drawer on a daily basis, responsible for tracking down any inconsistencies found.

* Reviewed loan files containing confidential customer information for mortgage loans. * Provided constant updates between customers, mortgage consultants, underwriters, and various * other departments pertaining to loans. * Maintained a spreadsheet on active loans in process and keeping track of important dates to each * file.

* Collected and analyzed documentation containing confidential customer information needed for mortgage loan file reviews and approvals. * Pre-underwrote mortgage loan files in accordance with internal and secondary market guidelines. * Delivered excellent customer service and created memorable customer experiences while providing constant updates between all parties pertaining to the mortgage loan file. * Maintained a pipeline of an average of 20-30 active loans; also kept track of important dates for each loan file.

Anchor Bank, N.A., has been helping Minnesota customers achieve financial success, one relationship at a time, since 1967. Always privately-held and family-owned, Anchor Bank has achieved its place as one of the largest community banks in Minnesota through a solid dedication to integrity, excellence, and commitment to its customers, its employees, and the communities it serves. Headquartered in St. Paul, with more than $2 billion in assets, Anchor Bank is proud to offer a complete range of financial services for both individual and business clients. For more information about Anchor Bank's business and personal services, visit anchorlink.com. Member FDIC - Equal Housing Lender - Equal Opportunity/Affirmative Action Employer.

* Analyze commercial and consumer loan documents for post closing inaccuracies. * Scan and index loan and depository documents into an online database for company wide access. * Retain critical documents and eradicate the remaining documents according to company guidelines. * Follow operating procedures to ensure documents are made available as soon as possible.