Uno Dimaculangan

Technical Sales Engineer - Generalist @ Clean Energy Associates

Country

Philippines

City

Calabarzon

Industry

Renewables & Environment

Skill

Change Management, Leadership, Leading Positive Change, Health & Wellness

Experience

Technical Sales Engineer - Generalist

Clean Energy Associates

2026-2 - Present · 8 mos

Quality Program Lead

SunPower

2024-10 - Present · 2 yrs

Monitoring Specialist

SunPower

2021-7 - Present · 5 yrs 3 mos

8th floor, Southwoods Mall, BPO Tower 1, Southwoods City, Biñan Laguna 4024

- triage ServiceNow tickets sent to the monitoring queue - handles issues related to Pro Fleet Management, mySunpower web and mySunpower mobile app - supports internal and external user account creation - sends a weekly report for tickets that should have been handled over the phone

Lead Technical Support Engineer

SunPower

2014-1 - 2021-7 · 7 yrs 7 mos

100 East Main Ave, LTI, Binan Laguna 4024 Philippines

January 7, 2014 – April 1, 2018 Technical Support Engineer * guides technicians onsite if they have problems with their solar installation or commissioning * assist dealers / customers if they have issues with the online monitoring (web / mobile application) April 2, 2018 – July 11, 2021 Technical Support Engineer Team Lead * trains new team members * provides coaching for QA call evaluations * creates JIRA tickets for new issues and sends it to Product Team 114 E Main Ave, Laguna Technopark, Biñan, Laguna