Unni Radhakrishnan

Key Responsibilities: -Lead product strategy and analytics initiatives to define vision, roadmap, and go-to-market plans. -Partner with executive leadership to identify growth opportunities and guide investment decisions. -Build, mentor, and scale high-performing product and analytics teams. -Develop frameworks for prioritization, KPIs, and data-driven decision-making. -Oversee market research, competitive analysis, and customer insights to inform product direction. -Collaborate with engineering, design, marketing, and operations to deliver impactful products on time and within budget. -Establish and track product performance metrics to optimize business outcomes. Interests / Focus Areas: -Product-Led Growth -Advanced Analytics & AI in Product -Strategic Roadmapping -Cross-Functional Leadership

Worked closely with the CEO and CPO and reshaped the strategic direction of the company's product portfolio. Conducted market research and competitive analysis to gather insights which aligned with the long-term product vision and strategic roadmap. Provided recommendations based on data-driven analysis and industry best practices which defined the ideal customer profile (ICP). Conducted deep dives with the enterprise architects and Chief Product Officer to understand the engineering and product delivery and recommended a lean & agile process.

Enabling the platform vision and setting up a strategic roadmap for Enterprise software products within LINK’s Property technology portfolio Overall responsibility for ensuring the right balance between business process, technology needs and user experience in order to maximize product value and increase efficiency.

- Managed the Project Management portfolio with an annual budget of $2.5 million. - Led the Go-to-market activities for the various products that includes Project Tracker, Capital planner, Estimator, Office Ready and Kahua. - Oversaw the product rollout of the PJM Platform along with initiating customer support processes - Spearheading efforts to liaise with the business stakeholders and champions of various products to understand their pain points and feedback

- Led the product strategy and identified data partnership opportunities in collaboration with the account and business analytics teams to increase revenue and adoption. - Provided periodical updates to the steerco’s and executive stakeholders for internal reporting - Managed all relationships with 3rd party technology vendors and API integration partners - Responsible for overall EDP solution delivery along with supporting the Customer Support team

- Owned and prioritized the product backlog of the new features and enhancements planned for zIPS IOS/Android applications - Initiated discussions with Customer Success and Pre-sales teams to prototype user journeys and flows to create a better user experience - Adopted strategies on API integration for our MDM solutions with partners such as MS Intune, MobileIron, Airwatch etc. - Initiated discovery meetings with engineering managers, UX designers and Architects to design new features and functionality. - Worked closely with QA during UAT to troubleshoot and conduct problem solving sessions when issues are identified during the development life cycle. - Coached teams to improve collaboration and self-organization and removed impediments that blocked progress for the scrum team delivery.

-Subject matter expert who charted the product strategy of developing USA cricket’s first web analytics portal for tracking team & individual player performances. -Utilized the Agile methodology and worked with an offshore project team by prioritizing the user stories, defining acceptance criteria and create an iterative test plan -Led the team through rigorous process of UAT testing in delivering a minimum viable product (MVP)

- Solution expert leading the distribution of Suprema’s multi option access control and identity management solutions for Middle East distribution channels(Oman,Qatar, Kuwait and Bahrain) - Responsible for channel strategy, pipeline building and lead generation in the assigned territories and achieved the target of 1 million USD in customer renewals. - Provided key metrics for advanced reporting related to different channels including forecasting and historical data which helped the executive team to make strategic decisions.

- Involved in roadmap planning, building prototypes and UAT of various performance analysis applications - Supported the Account Management and Sales teams in their sales efforts by participating in existing client and prospect visits along with product demos - Collaborated with clients right from concept phase, onboarding, adoption, final delivery of applications followed by operational support. -Performed extensive customers’ needs analysis, created proposals and presentations for deep selling into existing accounts

- Identified opportunities to further penetrate accounts by cross selling diverse portfolio of services - Provided solution design through face-to-face interaction with managed accounts - Brought back pricing options & recommendations to account leadership

The modules covered the full spectrum of product strategy — from building a strong strategic foundation and analyzing opportunities with the Jobs-to-be-Done framework, to defining requirements, exploring business models and SaaS pricing, applying agile development, crafting go-to-market strategies, and managing partner ecosystems to deliver a complete product offering.

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