Clara Zhao

Customer Relationship Management: Establish and maintain long-term partnerships with international clients, ensuring their needs are promptly addressed and fulfilled. Market Research and Analysis: Conduct research and analysis of target markets to provide precise product positioning and market trend recommendations, driving international sales of company products. Order Management: Ensure each step—from quoting and contract signing to delivery execution and after-sales service—is completed efficiently and accurately, promoting company revenue growth. Cross-Cultural Communication and Coordination: Communicate effectively with clients from diverse countries and regions, resolve trade issues, and ensure smooth transactions.

Focused on international business and global trade practices, including import & export procedures, international logistics, trade terms (Incoterms), and cross-border payment methods. Developed strong skills in B2B communication, business negotiation, and international market analysis. Gained practical knowledge of foreign trade workflows and real-world case studies.