Umesh Padala

Chief Digital Officer (CDO) & Chief Technology Officer (CTO) @ Star Health and Allied Insurance Co. Ltd

About

I'm an executive with a passion for technology, with proven record in innovation and ability to drive meaningful outcomes in complex organizations. I've global and broad financial services perspective. Understand the interpersonal and organizational development skills needed to shape culture, build high performing teams to deliver transformations. Mastered the change management in harnessing conflicts constructively. Delivered retail consumer digital experiences, redefined products and processes, transformed talent with scaled-agile ways of working and leveraged modern technology to transform the way we serve our businesses and individual customers. I helped and lead a team of 400+ technologists to embrace digital, APIs, devops, agile and cloud technology to modernise the tools and experiences we delivered. I'm looking for the next challenge and opportunity to continue to learn, grow and contribute to implement organisational strategies.

Country

India

City

Chennai

Industry

Financial Services

Skill

Change Management, Technology Modernization, Platform & Product Engineering, Delivery Management, Program & Portfolio Management, Business Process Improvement, Talent Management, Leadership, Vendor Management, Strategy, Agile Methodologies, Stakeholder Management, Presentation Skills, Negotiation, ITIL, IT Strategy, General Insurance, Business Engagement, Budget Management, Innovations

Experience

Chief Digital Officer (CDO) & Chief Technology Officer (CTO)

Star Health and Allied Insurance Co. Ltd

2018-11 - 2023-7 · 4 yrs 9 mos

Chennai Area, India

Leveraged technology, digital, data, cloud and human-centered design to drive transformative change in delivering consumer-centric digital experience in sales, servicing, operations and enterprise workforce. Built and lead a dynamic and diverse talent of change leaders, commissioned roadmap of strategic initiatives in uplifting the organisation as technology centred enterprise. Partnered with business teams in delivering measurable impact on customer experience, business growth and operational efficiencies. Build to operations strategy was adopted and commissioned open source digital, data, fraud, API foundry, Mobile factory platforms and Innovation hub.

Head - Statements

Standard Chartered

2016-5 - 2018-5 · 2 yrs 1 mo

India & Malaysia

Executed multi million USD digital bank strategy for customer facing digital channels across retail banking markets in India, Asia-pacific, Middle-east and Africa regions. Consolidated technology, roadmaps, capabilities in consumer facing internet & mobile banking, client communications platforms. Commissioned platforms for Thailand, Philippines, Private banking, Singapore, Malaysia from grounds- up. Partnered and collaborated with business and technology organisations of the regions in driving the digital foot print program for 10 years. Delivered high available, resilient, secured, scalable modern micro services digital and data platforms consistently recognised in industry benchmarks.

Asst Consulatant

Tata Consultancy Services

1998-8 - 2007-12 · 9 yrs 5 mos

Developed TCS BaNCS Product Solution for Registrar and transfer agents. Played a significant role in SIX Securities Services' core system, SECOM, renowned for its global financial services, including clearing, settlement, and custody. Developed, Implemented and operationalised ISO15022, Central Counter Party, Risk Management, Reference data and Revenue models solutions for SIS.