Umar Abbasi

Key Initiatives & Achievements at FAD International Led the organization's digital transformation strategy as Chief Information Officer, aligning technology initiatives with business growth objectives. Successfully launched the Ship-from-Store omnichannel fulfillment model, enabling stores to fulfill online orders, generating new revenue streams and improving inventory utilization. Initiated the migration roadmap to Microsoft Dynamics 365 Business Central and LS Central to modernize enterprise retail operations. Developed a company-wide Power BI Executive Dashboard, providing real-time visibility into sales, inventory, finance, supply chain, and operational KPIs for faster decision-making. Established an enterprise Cybersecurity & IT Governance framework, strengthening security controls, user access management, and business continuity. Led AI adoption across the organization by introducing an AI Transformation Program, identifying opportunities to automate workflows and improve productivity through generative AI. Initiated the implementation of RFID technology to improve inventory accuracy, stock visibility, and operational efficiency across retail stores and warehouses. Enhanced e-commerce and marketplace integrations to support seamless omnichannel operations and improve customer experience. Standardized IT project governance, vendor management, and technology roadmaps to ensure strategic alignment and successful project delivery. Modernized enterprise infrastructure and Microsoft 365 services, improving collaboration, security, and business productivity. Driving innovation through data, automation, AI, and digital technologies to build a scalable, customer-centric, and future-ready retail organization.

Experienced multi-department Manager overseeing IT, Warehouse, Inventory, Logistics, RFID systems, and E-commerce fulfillment operations. Skilled in managing end-to-end supply chain processes and integrating technology to boost accuracy, speed, and efficiency. Strong expertise in ERP/WMS, system integrations, e-commerce order flow, and RFID implementation for real-time inventory visibility. Proven track record in planning warehouse layouts, optimizing picking & packing workflows, managing stock accuracy, and ensuring fast, SLA-driven e-commerce dispatch. Hands-on leadership in logistics planning, last-mile coordination, vendor management, and cost control. Known for improving processes, reducing errors, enhancing system performance, and aligning IT capabilities with operational needs. Focused on building efficient, technology-driven, high-performance operations that support organizational growth.

• Develop and implement a comprehensive IT strategy aligned with organizational objectives. • Collaborate with executive leadership to understand business needs and prioritize IT initiatives. • Lead and mentor the IT team, fostering a culture of innovation and collaboration. • Guide on technical issues and ensure professional development of team members. • Oversee the design, implementation, and maintenance of IT infrastructure, including networks, servers, and systems. • Ensure scalability, security, and efficiency of IT infrastructure. • Manage the selection, deployment, and maintenance of software applications. • Evaluate and recommend emerging technologies for business process improvement. • Implement and manage cybersecurity measures to protect organizational data and systems. • Develop and enforce IT policies and procedures to mitigate risks. • Develop and manage the IT budget, ensuring cost-effectiveness and optimal resource allocation. • Monitor and control IT-related expenses. • Collaborate with external vendors for IT solutions and services. • Communicate effectively with stakeholders, addressing IT-related inquiries and concerns. • Oversee IT projects from initiation to completion, ensuring on-time and on-budget delivery. • Collaborate with project teams and stakeholders to define project scope and objectives. Below are the completed Projects under my supervision. 1. Retial ERP Implementation 2. Infrastructure migration to Cloud 3. Store Infrastructure upgradation 4. Footfall Implementation Project 5. CCTV camera Implementation Project 6. RFID Rollout for Full company 7. WMS implementation in Warehouse for B2B and B2C. 8. MS Business Central Implmentation for Finance team 9. 14 Interfaces development between different softwares. 10. Store Operation Software Implementation Project 11. Zatca Phase 1 & 2 Implementation 12. Discount Labels Printing Application development 13. Company Dashboards

• Preparing Yearly Budget • Stock Allocation • Quarterly visiting to Phillipine to discuss, Merchandize Calender, No. of Design to be offer, No. of Collection to be offer for each department. . Two time a year traveling to spain Barcelona for seasonal order for Boboli Brand • Taking Markdown decision on the base of different Reports according to company standard. • Re-Allocation of Stock. • Be accountable for merchandising planning, forward planning, stock management and maximizing the sales and profit contribution • Ensure margin targets are achieved through timely management of OTB, stock allocation and replenishment, terminal stock management and retail price architecture • Build the annual business plan to reflect brand positioning • Be responsible for analyzing, re-forecasting and reporting the financial performance of the brand through the monthly presentation of P&L • Develop internal and external relationships where necessary to benefit the business • Negotiate the positioning of brand, including product ranges, development, pricing and competitiveness • Develop and maintain the relationship between our Company and the host brand • Decide financial sales plans and re-forecast for new stores. • Planning stock and intake requirements to meet the budgeted sales through building, selecting and buying ranges. Also recommend retail pricing levels and decide sale lines and mark down percentage strategies. • Ordering stock, analyzing sales and communicating to the stores and brand team. Producing and analyze reports to determine sales, margin and profit information, Forecasting order quantities, track invoices and shipments and ensure all internal systems contain the correct information . Handling new showrooms opening Project. Communicating with Contractor and Host team for Design, Furniture ordering, layout etc.

. Be accountable for merchandising planning, forward planning, stock management and maximizing the sales and profit contribution • Ensure margin targets are achieved through timely management of OTB, stock allocation and replenishment, terminal stock management and retail price architecture • Build the annual business plan to reflect brand positioning • Develop and maintain the relationship between our Company and the host brand •I am Planning stock and intake requirements to meet the budgeted sales through building, selecting and buying ranges. I am also recommend retail pricing levels and decide sale lines and mark down percentage strategies. • Ordering stock, analyzing sales and communicating to the stores and brand team. I am producing and analyze reports to determine sales, margin and profit information, assist in forecasting order quantities, track invoices and shipments and ensure all internal systems contain the correct information

• Publishing Category performance & Inventory reports on periodical basis • Controlling Open To Buy and releasing Purchase orders • Master data management • Resolving Store & Warehouse issues • Controlling the overall shrinkage of store and DC by implementing the proper SOP • Regulating ordering by fixing Min & Max (MBQ’s) store wise • Planning & tracking of waybills required for movement of material on warehouse and store • Follow up with Suppliers for dispatches & deliveries of material on time. • Responsible for make all plans & reports for management to complete the projects • Good knowledge of logistic operations like distribution, transportation and Warehousing management systems and services. • Liquidating aged inventory by clearance sale • Analyzing promotions and margins on daily basis

• Kids Kingdom Company Ltd was the Kids store same like Ziddy, they close the operation in 2010. They had the following department inside the stores 1. Furniture 2. Garments 3. Toys Department 4. Accessories 5. School Bags and Uniform 6. Barber Shop My Core Job Responsibilities was Handling furniture and Toys section in Kids Kingdom, • Working with DGM to Make the order and follow-up. • Publishing Category performance & Inventory reports on periodical basis • Controlling Open To Buy and releasing Purchase orders • Regulating ordering by fixing Min & Max (MBQ’s) store wise • Planning & tracking Order placed to Different suppliers in China and Italy • Follow up with Suppliers for dispatches & deliveries of material on time. • Responsible for make all plans & reports for management to complete the projects • Liquidating aged inventory by clearance sale • Analyzing promotions and margins on daily basis • Making the plan how to display inside the store • Purchasing the toys from Local Market and china as well. • Finalizing the pricing as per company Gross Margin Policy. • Calculating the Landed Cost to finalize mode of shipment.

• Sound Knowledge and working on MIS (Management Information System) of Banking System. • To update the accounts of borrowers upon the receipt of installments / Payments. • To remain in touch with the branches to resolve their problem. • To update the data in Credit System Module (CSM) for the identification of any fraud or Borrower restricted to apply re-loan. • To finalize branch wise MIS Back-up on monthly basis and ensuring dispatch to all borrower. • Updating of Data Processing Loan • Verify ILA, Cash Flow, Individual Credit Score Sheet and Nadra Verified Coupon. • Generating Reports on the basis of different Criteria. • Rectification

Windows Installation Assembling Troubleshooting Networks Handling Visit to companies on Call Computer Sale and Service