Ulysses Costa

Ulysses Costa

Tech Manager @ SRE & FinOps Teams @ Neogrid

About

I have 20+ years architecting mission-critical infrastructure across telecom networks to multi-cloud environments, I orchestrate enterprise-scale transformations through asynchronous leadership models that maximize engineering focus time where operational excellence meets human-centric leadership. I bridge our company strategyc goals with engineering execution - leading our team employing structured async collaboration frameworks to build secure, self-service cloud platforms that accelerate business velocity intending to reach 99.97%+ uptime across AWS/Azure/Huawei Cloud ecosystems. Core Competencies: ✅ Multi-Cloud Architecture & Governance ✅ SRE and DevOps culture ✅ Infrastructure-as-Code (Terraform and Ansible) ✅ FinOps/DevSecOps Cultural Adoption ✅ Psychological Safety Leadership ✅ Distributed Team Optimization ✅ Cloud Cost Intelligence ✅ KPI/OKR Design Planning ✅ Asynchronous Collaboration Models (Meeting-Free Alignment) ✅ Collaborative Roadmap Co-Creation (Team-Driven Strategic Planning) Transformational Leadership Highlights: ✈️ Enterprise Automation at Scale Spearheadeding cloud modernization program deploying standardized CI/CD pipelines across 50+ accounts through Atlantis/Terraform integration → aiming to reach 70% manual process reduction + 40% faster deployments while enabling full Operations Team autonomy via self-service workflows. 🛡️ Next-Gen Cloud Governance Model Architected a new cloud governance and accounting framework unifying security/compliance controls across hybrid environments → Aiming to achieve 98% policy adherence. ♻️ Resilience Engineering Breakthrough Designed vendor-agnostic regional failover architecture combining decoupled WAF layers → Enabled reducing cross-cloud dependency risks by 65%. 🧩 IaC Ecosystem Revolution Droving enterprise Terraform standardization initiative refactoring legacy modules into reusable components → The main goals is accelerating the deployment velocity by 40% through peer-reviewed templates + established foundation for full environment coverage within 18-month roadmap.

Country

Brazil

City

Porto Alegre

Industry

Information Technology & Services

Skill

Automation, Artificial Intelligence (AI), Asynchronous work, Equality & Diversity, Diversity & Inclusion, Social Inclusion, Supply Management, Supply Chain Management, Theory of Constraints, Team Management, GPTW, Project Management, Hybrid Teamwork Management, Remote Team Management, Finops, Team Leadership, Operations Management, Problem Solving, Cloud Migration, ISO 27001

Experience

Neogrid

Tech Manager @ SRE & FinOps Teams

Neogrid

LinkedIn
2022-6 - Present · 4 yrs 4 mos

Porto Alegre, RS

Currently I'm leading and orchestrating mission-critical cloud transformation programs with strategic projects with our awesome team: 🔹 Enterprise-Wide Infrastructure Automation Leading migration of legacy deployment workflows to Atlantis.io-powered pipelines (Terraform), ArgoCD (Kubernetes) and Sempahore (automated tasks), establishing standardized CI/CD processes across 50+ cloud accounts and championing organization-wide Terraform standardization as a critical component of our enterprise platform engineering vision. 🔹 Governance Framework Modernization Modernizing multi-cloud governance models with embedded FinOps/SecOps guardrails across AWS/Azure/Huawei Cloud environments. 🔹 Multi-Cloud Resilience Architecture Architecting an hybrid infrastructure framework at AWS/Azure/Huawei Cloud environments, aiming to reach 99.97% system uptime SLAs. 🔹 DevOps Culture Transformation 💎 Strategic Achievements 🔹 Large-Scale Cloud Migration Leadership ✓ Directed overnight migration of 750+ production servers from Equinix SP2/RJ2 datacenters to Microsoft Azure with low downtime, enabling decommissioning of $4M+ in EOL hardware (80% aged >5 years). ✓ Migrated 5 analytics platforms from AWS/Azure to Huawei Cloud achieving 40% cost savings. 🔹 Enterprise Infrastructure Modernization ✓ Multi-Cloud Framework Design: Built Huawei/Azure/AWS foundation with unified tagging & resource policies. 🔹 Security & Compliance Excellence ✓ Designed decoupled load balancing/WAF architecture ✓ Established vendor-neutral security policies with an edge border solution ✓ Protected 120+ customer portals with WAF integration 🔹 DevOps Culture Transformation ✓ Introduced Agile/OKR frameworks across 3 teams, reducing cycle time by 25%. 🔹 Asynchronous Collaboration Framework ✓ Reduced meetings by 40%, improving focus time for engineers work. ✓ Built dashboards integrating to visualize score productivity, metrics and KPIs, implementing async OKR follow-ups.

Neogrid

Senior Infrastructure Administrator @ Cloud Services Team

Neogrid

LinkedIn
2019-10 - 2022-6 · 2 yrs 9 mos

Porto Alegre, Rio Grande do Sul, Brazil

Terraform | Security | Public Cloud | Networking | Infrastructure as Code | Infrastructure Architecture | Azure | AWS | GCP 🔹Pioneered IaC Adoption ✓ Championed Terraform-driven infrastructure culture by creating modular plans for DNS (Route53/Azure DNS), security groups/firewalls (AWS Security Hub + Azure NSGs), and site-to-cloud VPNs – reduced deployment errors by 60% and accelerated provisioning from days to hours. 🔹Hybrid Cloud Networking ✓ Designed Azure ExpressRoute connectivity between Equinix SP2 (São Paulo) and Azure East US 2 using PTT BGP communities for route prioritization – reduced cross-platform latency by 40% for 500+ global users. 🔹High-Speed Core Upgrades ✓ Modernized spine-leaf architecture with HP 5900+ switches/VXLAN-EVPN protocols – boosted inter-DC throughput from 40G →80Gbps, enabling real-time analytics for 50TB/day data pipelines. 🔹 Cryptographic Security Overhaul ✓ Upgraded Dinamo Networks HSM clusters across São Paulo and Rio de Janeiro environments – achieved compliance with customers private keys signing at Sefaz Brasil invoice with APIs processing. 🔹Cloud Migration Leadership ✓ Migrated Joinville/Chicago/Sterling legacy datacenters (~250 servers) to Microsoft Azure via Terraform IaC templates – with zero service disruptions.

Neogrid

Infrastructure Administrator @ Global Enterprise Operations

Neogrid

LinkedIn
2012-11 - 2019-10 · 7 yrs

Porto Alegre Area, Brazil

Security infrastructure, infra as code, networking and integration architeture. 🔹 Modernized Security Infrastructure ✓ Upgraded end-of-life Checkpoint firewalls (SPLAT 77.10) at Washington and Telefonica Barueri datacenters security gateways and to R80.40 Gaia OS with zero downtime, resolving 15+ CVEs and improving threat prevention by 35% and security throughput to 20 Gbps. 🔹Cloud & Disaster Recovery Architecture ✓ Built Neogrid’s first disaster recovery (DR) datacenter in Joinville (Avato), reducing RTO by 70% via automated failover testing. ✓ Migrated DR operations to Equinix RJ2 (Rio de Janeiro) using VMware SRM automations, cutting latency between São Paulo/Rio clusters by 50% and the RTO to 4 hours. 🔹Large-Scale DC Migration ✓ Relocated 100% of production environments from Telefônica CIS Barueri to Equinix SP2 (São Paulo), consolidating 200+ physical servers into a new infrastructure with 40% lower OPEX. 🔹Secure Remote Access ✓ Deployed OpenVPN/pfSense road warrior VPN for 100+ remote users, reducing problems with loss of connection to 60%. 🔹WAN Optimization ✓ Engineered a public ASN (AS265235) multi-homed network with BGP load balancing across 5 ISPs (10 Gbps total), achieving 99.999% uptime for SAP/ERP systems. 🔹Core Network Overhaul ✓ Architected L3 HP 5900 switching fabric connecting SP2/RJ2 datacenters via VXLAN-EVPN, boosting inter-site and VMware enclosure throughput to 40 Gbps.

Upwork

Freelancer for Cloud Architect, Network and SRE Engineer

Upwork

LinkedIn
2019 - Present · 7 yrs
Alcatel-Lucent Enterprise

Network Administrator @ Backbone Network Operations

Alcatel-Lucent Enterprise

LinkedIn
2009-3 - 2012-11 · 3 yrs 9 mos

Porto Alegre, Rio Grande do Sul, Brazil

Managed backbone IP infrastructure for Oi Telecom (Brazil’s largest carrier), supporting 3,000+ network devices across Rio Grande do Sul state. ✓ Optimized multi-vendor environments (50+ hardware vendors) including Cisco routers/switches and Alcatel-Lucent/NEC and Huawei SDH/ATM platforms. ✓ Reduced network downtime by 25% through proactive monitoring of TCP/IP/MPLS protocols and rapid troubleshooting of Layer 2/3 issues. ✓ Automated routine tasks using Perl scripting for Unix-based systems to improve workflow efficiency by 30%. ✓ Spearheaded Huawei GPON deployment – the first fiber-to-the-home (FTTH) initiative in Rio Grande do Sul – expanding broadband coverage to 15k+ households.

VIAFLOW®

Computer System Consultant

VIAFLOW®

LinkedIn
2008-7 - 2009-3 · 9 mos

Porto Alegre, Rio Grande do Sul, Brazil

Worked as solution consultant for IBM Lotus, Content Manager & Rational produtcs, implementing and managing several in-house clients and performing security assessments with IBM Appscan. ✓ Deployed IBM Lotus Notes/Domino collaboration tools for enterprise clients across Brazil’s retail and financial sector (serving 15+ corporate clients). ✓ Conducted security audits using IBM AppScan for critical infrastructure like Content Manager databases and Rational development environments. ✓ Reduced client vulnerabilities by 40% through firewall rule optimization and Linux/Windows Server hardening practices. ✓ Improved the company's internal infrastructure with DNS, Microsoft Active Directory, E-mail services, Firewall and Network total refactoring, bringing to another level of maturity.

Ericsson

Network Administrator

Ericsson

LinkedIn
2003-3 - 2008-6 · 5 yrs 4 mos

Porto Alegre, Rio Grande do Sul, Brazil

Worked as networking analyst inside the Brazil's biggest telecom carrier company at that time. ✓ Supported core management IP networks for Brazil’s largest telecom carrier Oi/Telemar (former Brasil Telecom), ensuring 99.99% uptime. ✓ Streamlined routing protocols (OSPF/BGP/EIGRP) across enterprise scale multivendor devices to improve data center and telecom stations interconnect performance by 20%. ✓ Designed shell/Python scripts to automate network health checks for critical systems ✓ Managed 150+ mission-critical Solaris servers hosting billing platforms and mobile switching centers (MSCs) for 2M+ subscribers.

Education

Unisinos

Unisinos

LinkedIn
2006 - 2011 · 5 yrs
ULBRA

ULBRA

LinkedIn
2004 - Present · 22 yrs

Ulysses Costa's Contact Information

Email

******@***.com

Phone

(**) *** ****

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